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  "documentTitle": "The Value Multiplier: Intelligent Operations Maturity",
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      "text": "For simplicity we’ve grouped those eight characteristics into four levers: Technology, Process, Data and Talent. Figure 2 shows where we are seeing the peak impact of these levers on the various maturity stages.",
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      "text": "*Percentage of organizations at this maturity level today. N= 1,100. Source: Accenture Research and Oxford Economics Intelligent Operations Survey, 2020",
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