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  "documentTitle": "Resiliency in the making",
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      "text": "Establishing resilience requires a total rethink of the business and operating model—an enterprise-wide strategy that sets the stage for a cascade of transformative changes. In today's fast-moving consumer and tech-driven world, companies who wish to unlock new value and transform in this way need to invest in, and scale up, their maturity across 31 resiliency-focused capabilities (see figure 2). Powered by data, digital and AI, these capabilities enable organizations to make broad changes—from the employee and customer experience to sustainability—all while increasing revenue and reducing costs.",
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