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  "documentTitle": "Global Banking Consumer Study Reignite human connections to discover hidden value",
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  "notes": "The chart uses a dumbbell plot style to show the split between 'With main bank' and 'With other providers'.",
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      "text": "This trend is accelerating: six in ten (59%) consumers acquired a financial services product from a new provider in the past 12 months.",
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      "text": "Note: Financial services products and services include current accounts, savings accounts/term deposits, credit cards, personal loans, mortgages, home/property insurance, life insurance, auto insurance, investments, retirement products and crypto.",
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      "text": "Analysis based on responses to questions “Which of the following financial services and products do you currently have?” and “Whom did you acquire these from?”",
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      "text": "This trend is accelerating: six in ten (59%) consumers acquired a financial services product from a new provider in the past 12 months. Younger consumers started relationships with new providers more than twice as frequently as those aged over 65...",
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      "text": "Source: Accenture Research analysis on Accenture Global Banking Consumer Study",
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