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  "documentTitle": "From survive to thrive Achieving tech transformation for communication service providers’ future",
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      "text": "We found that companies in the top quartile of technology advancement were not only more cost-efficient compared to their low-maturity peers over the past three years, but they also set their sights higher for agility in the coming years.",
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      "text": "Greater agility: Over the next three years, more advanced CSPs foresee a 32% increase in speed to market for new products and services compared to CSPs with lower technological sophistication.",
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      "text": "Lower IT OPEX: On average, over the past two years, the more tech advanced companies reported only a 0.8% rise in IT costs, much lower than the 3.4% average increase of the less tech advanced peers. During the last year, which was marked by high inflation, the more tech advanced companies maintained a modest 2.2% increase in IT costs, compared to 4.4% for less advanced peers.",
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      "text": "Lower IT TCO: On average, over the past two years, the more tech advanced companies reported only a 1.5% rise in TCO, much lower than the 3.7% increase of less advanced peers. During the last year, the more tech advanced companies maintained a modest 1.8% increase in TCO, compared to the 4.7% rise for less advanced peers.",
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      "text": "We evaluated the progress of CSPs in tech transformation through insights gathered from interviewing over 200 senior executives. Components of tech progression analyzed include level of technology significance and awareness of modern IT systems; degree of adoption of key technology components (e.g., cloud-based systems, data and AI, modular and open platforms); and talent and skills for tech enablement.",
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      "text": "So, what will it take to move forward?",
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