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  "documentTitle": "FULL VALUE. FULL STOP How to scale innovation and achieve full value with Future Systems",
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      "text": "Leaders believe that humans and machines can bring out the best in each other and that innovations within the organizations as well as in their ecosystem of partners can be scaled. It's one reason they're motivated to build Future Systems that are:",
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      "text": "For example, a major apparel manufacturer developed a wearable device to help users track their exercise but failed to generate meaningful insights from the data collected. That would have required building a machine learning-based analytics platform that could harness the data to provide real-time predictive analytics that customers could use. Because the company opted not to, sales were limited. It was forced to cease production, and eventually stop offering support services on apps for existing customers.\n\nWhile Laggards don't move beyond innovating in pockets, Leaders set their sights on innovating at scale. Because of that perspective, they show the highest levels of penetration across the 13 critical business processes our survey covered.1 In fact, Leaders target 3 times more business processes with technologies they adopt than Laggards. As a result, their systems allow for a seamless flow of product and service innovations from one process to another",
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