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  "documentTitle": "Commercial payments, reinvented Your blueprint for accelerating payments revenue growth",
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      "text": "Incumbents should therefore look at digital challengers not only as competitors, but also as potential partners, keeping in mind that service levels, cost, integration and speed of transaction are the top attributes when clients select a payments provider.",
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      "text": "Whichever routes they follow, successful commercial payments companies will use the evolving needs of their clients as their blueprint. They will imagine what payments will look like in five or ten years' time, decide the role they intend to play in that future and continually scope the capabilities they will need to succeed in a fast-changing landscape.",
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      "text": "Incumbents should therefore look at digital challengers not only as competitors, but also as potential partners, keeping in mind that service levels, cost, integration and speed of transaction are the top attributes when clients select a payments provider. Fintechs and bigtechs may be able to help them rapidly scale in areas where they currently lack the capability to deliver rich value-added services, where they cannot meet clients' expectations of personalization, or where the potential margins and revenues are too low to justify investment.",
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      "text": "There is a unique opportunity for forward-thinking payments incumbents to build a competitive moat and accelerate growth by providing value-added services to commercial payments clients. But leading banks and payments providers also realize that they cannot be all things to all clients, and they cannot bet on every segment in the market.",
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      "text": "Commercial payments incumbents face rising client expectations and growing competition from new digital challengers. Yet those that seize the imperative to look beyond traditional best practices can transform commercial payments from a low-growth segment or even a cost center into an engine for revenue growth.",
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