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  "documentTitle": "Commercial payments, reinvented Your blueprint for accelerating payments revenue growth",
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      "text": "In today's competitive market, service levels are non-negotiable, and payments players need to ensure competitive cost and ease of integration to avoid being displaced by alternative providers.",
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      "text": "Figure 12. The top drivers for choosing a payments provider. Q: Rank the top three key drivers that led you to choose your current bank providers.",
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      "text": "The top attributes for corporate clients choosing a bank as a payments provider include strong customer service (41%) followed by ease of integration (27%) and speed of transaction (26%). Other factors such as lower cost or fees (25%) and ease of use (25%) also play a significant role (Figure 12). In today's competitive market, service levels are non-negotiable, and payments players need to ensure competitive cost and ease of integration to avoid being displaced by alternative providers.",
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      "text": "Source: Accenture Reinventing Commercial Payments Study, 2023 (Commercial Payments Client Survey)",
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