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  "documentTitle": "Commercial payments, reinvented Your blueprint for accelerating payments revenue growth",
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  "notes": "The chart uses overlapping circles to represent survey data on provider switching preferences.",
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      "text": "An overwhelming majority (92%) of corporate clients who said they were likely to move to a new provider would consider switching to another bank for the same service, while 48% said they would think about using a fintech or bigtech for the same service.",
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      "text": "An overwhelming majority (92%) of corporate clients who said they were likely to move to a new provider would consider switching to another bank for the same service, while 48% said they would think about using a fintech or bigtech for the same service (Figure 11). This strong preference reveals a growth opportunity for those incumbents that succeed in addressing clients’ common frustrations.",
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      "text": "Q: Which type of alternative payments provider would you consider if you were to switch from your current provider? Multiple responses allowed.",
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      "text": "Source: Accenture Reinventing Commercial Payments Study, 2023 (Commercial Payments Client Survey)",
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      "text": "CHAPTER 2 | THE VOICE OF THE COMMERCIAL PAYMENTS CLIENT",
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      "text": "Figure 11. Banks are still the most popular payments provider.",
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