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  "documentTitle": "Banking on AI Banking Top 10 Trends for 2024",
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      "text": "We concluded that banking is likely to be more extensively impacted than any other industry, with almost three-quarters of all work being well-suited to automation or augmentation (Figure 1).",
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      "text": "With good reason. We recently analyzed 19,265 tasks across 900 job families in 19 industries, using data from the US Bureau of Labor Statistics and others. The study included a breakdown of the time spent on each task and an assessment of the potential for automation and augmentation by generative AI. We concluded that banking is likely to be more extensively impacted than any other industry, with almost three-quarters of all work being well-suited to automation or augmentation (Figure 1).",
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      "text": "Sweeping statements like this are usually given little credence in the sober world of banking. But that was before generative AI came along. Suddenly all bets are off, and bankers throughout the industry are wondering whether there is any part of the business that won't sooner or later be affected, if not actually transformed.",
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