{ "kind": "all", "value": "all", "collectionKey": "slides:all:all:all-document-kinds:all-producers:all-orientations", "filters": { "documentKinds": [], "sourceTypes": [], "orientations": [] }, "total": 319975, "page": 172, "pageSize": 30, "pageCount": 10666, "rows": [ { "docId": "019dd923-5ca1-7489-b635-0b4006ae4b4d", "docSlug": "a58d6549d65b1615", "documentTitle": "Future of Work Deskless Worker", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "landscape", "aspectRatio": 1.91, "pageNumber": 5, "slideType": "industry_trends", "function": "analyze_data", "notes": "The 'at risk' metric is calculated as the sum of 'Plan to stay about six months', 'Undecided', and 'Plan to leave within six months'.", "imagePath": null, "matchCount": 1, "evidence": null, "slideHref": "/slides/019dd923-5ca1-7489-b635-0b4006ae4b4d/5", "deckHref": "/decks/019dd923-5ca1-7489-b635-0b4006ae4b4d", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b635-0b4006ae4b4d#slide-5", "loopMatches": [ { "to": 5, "from": 4, "name": "Segmentation Split", "slug": "34-segmentation-split", "bestFor": "Customer analysis, market research, resource allocation", "matchId": "019dd95a-088b-72c8-b7e4-073852be9152", "evidence": "p4 splits by country, p5 by industry to surface highest-risk segments", "position": 2, "objective": "Segment the at-risk population by geography and industry", "structure": "The Aggregate View -> Segment A Behavior -> Segment B Behavior -> The Insight in the Difference", "confidence": 85, "description": "Divide a whole into meaningful segments to reveal hidden patterns" } ], "arcBeatMatches": [ { "to": 11, "from": 4, "beatId": "019dd95a-0702-74a3-87dc-37da6341ac41", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Evidence & Proof", "beatSlug": "consultants-gambit-solution-approach", "evidence": "Survey breakdowns by country, industry, drivers, complaints, benefits gap, training, stay reasons", "position": 3, "confidence": 78, "parentBeatName": "Turn", "parentBeatSlug": "turn" }, { "to": 11, "from": 4, "beatId": "019dd95a-0702-74a3-87dc-44cb16703078", "arcName": "Problem-Agitate-Solution", "arcSlug": "problem-agitate-solution", "beatName": "Agitate (Make it worse)", "beatSlug": "problem-agitate-solution-agitate-make-it-worse", "evidence": "Pain shown across countries, industries, complaints, gaps", "position": 2, "confidence": 65, "parentBeatName": "Development", "parentBeatSlug": "development" } ], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }, { "docId": "019dd923-5ca1-7489-b635-0b4006ae4b4d", "docSlug": "a58d6549d65b1615", "documentTitle": "Future of Work Deskless Worker", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "landscape", "aspectRatio": 1.91, "pageNumber": 6, "slideType": "pain_points", "function": "diagnose", "notes": null, "imagePath": null, "matchCount": 1, "evidence": null, "slideHref": "/slides/019dd923-5ca1-7489-b635-0b4006ae4b4d/6", "deckHref": "/decks/019dd923-5ca1-7489-b635-0b4006ae4b4d", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b635-0b4006ae4b4d#slide-6", "loopMatches": [ { "to": 7, "from": 6, "name": "Root Cause Tree", "slug": "37-root-cause-tree", "bestFor": "Problem diagnosis, quality issues, operational failures", "matchId": "019dd95a-088b-72c8-b7e4-0a6c075e3b95", "evidence": "p6 ranks 5 leave-drivers (career advancement #1); p7 confirms across countries", "position": 3, "objective": "Diagnose drivers of attrition", "structure": "The Problem -> Branch 1 (Cause A) -> Branch 2 (Cause B) -> Branch 3 (Cause C) -> The Primary Root", "confidence": 78, "description": "Branch out from a problem to its multiple contributing causes" } ], "arcBeatMatches": [ { "to": 11, "from": 4, "beatId": "019dd95a-0702-74a3-87dc-37da6341ac41", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Evidence & Proof", "beatSlug": "consultants-gambit-solution-approach", "evidence": "Survey breakdowns by country, industry, drivers, complaints, benefits gap, training, stay reasons", "position": 3, "confidence": 78, "parentBeatName": "Turn", "parentBeatSlug": "turn" }, { "to": 11, "from": 4, "beatId": "019dd95a-0702-74a3-87dc-44cb16703078", "arcName": "Problem-Agitate-Solution", "arcSlug": "problem-agitate-solution", "beatName": "Agitate (Make it worse)", "beatSlug": "problem-agitate-solution-agitate-make-it-worse", "evidence": "Pain shown across countries, industries, complaints, gaps", "position": 2, "confidence": 65, "parentBeatName": "Development", "parentBeatSlug": "development" } ], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }, { "docId": "019dd923-5ca1-7489-b635-0b4006ae4b4d", "docSlug": "a58d6549d65b1615", "documentTitle": "Future of Work Deskless Worker", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "landscape", "aspectRatio": 1.91, "pageNumber": 7, "slideType": "data_table", "function": "analyze_data", "notes": "Data sourced from BCG Future of Work Deskless Worker Survey, March–April 2022.", "imagePath": null, "matchCount": 1, "evidence": null, "slideHref": "/slides/019dd923-5ca1-7489-b635-0b4006ae4b4d/7", "deckHref": "/decks/019dd923-5ca1-7489-b635-0b4006ae4b4d", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b635-0b4006ae4b4d#slide-7", "loopMatches": [ { "to": 7, "from": 6, "name": "Root Cause Tree", "slug": "37-root-cause-tree", "bestFor": "Problem diagnosis, quality issues, operational failures", "matchId": "019dd95a-088b-72c8-b7e4-0a6c075e3b95", "evidence": "p6 ranks 5 leave-drivers (career advancement #1); p7 confirms across countries", "position": 3, "objective": "Diagnose drivers of attrition", "structure": "The Problem -> Branch 1 (Cause A) -> Branch 2 (Cause B) -> Branch 3 (Cause C) -> The Primary Root", "confidence": 78, "description": "Branch out from a problem to its multiple contributing causes" } ], "arcBeatMatches": [ { "to": 11, "from": 4, "beatId": "019dd95a-0702-74a3-87dc-37da6341ac41", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Evidence & Proof", "beatSlug": "consultants-gambit-solution-approach", "evidence": "Survey breakdowns by country, industry, drivers, complaints, benefits gap, training, stay reasons", "position": 3, "confidence": 78, "parentBeatName": "Turn", "parentBeatSlug": "turn" }, { "to": 11, "from": 4, "beatId": "019dd95a-0702-74a3-87dc-44cb16703078", "arcName": "Problem-Agitate-Solution", "arcSlug": "problem-agitate-solution", "beatName": "Agitate (Make it worse)", "beatSlug": "problem-agitate-solution-agitate-make-it-worse", "evidence": "Pain shown across countries, industries, complaints, gaps", "position": 2, "confidence": 65, "parentBeatName": "Development", "parentBeatSlug": "development" } ], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }, { "docId": "019dd923-5ca1-7489-b635-0b4006ae4b4d", "docSlug": "a58d6549d65b1615", "documentTitle": "Future of Work Deskless Worker", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "landscape", "aspectRatio": 1.91, "pageNumber": 8, "slideType": "pain_points", "function": "diagnose", "notes": null, "imagePath": null, "matchCount": 1, "evidence": null, "slideHref": "/slides/019dd923-5ca1-7489-b635-0b4006ae4b4d/8", "deckHref": "/decks/019dd923-5ca1-7489-b635-0b4006ae4b4d", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b635-0b4006ae4b4d#slide-8", "loopMatches": [ { "to": 10, "from": 8, "name": "Tale Two Worlds", "slug": "04-tale-two-worlds", "bestFor": "Competitive analysis, benchmarking, case for change", "matchId": "019dd95a-088b-72c8-b7e4-0cb2b82ffb71", "evidence": "p8 complaints, p9 benefits-have vs benefits-want, p10 training preferences", "position": 4, "objective": "Contrast current state of dissatisfaction with what workers want", "structure": "Current State -> Desired State / Benchmark -> The Gap & Implication", "confidence": 75, "description": "Show the gap between two states to drive urgency or highlight opportunity" } ], "arcBeatMatches": [ { "to": 11, "from": 4, "beatId": "019dd95a-0702-74a3-87dc-37da6341ac41", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Evidence & Proof", "beatSlug": "consultants-gambit-solution-approach", "evidence": "Survey breakdowns by country, industry, drivers, complaints, benefits gap, training, stay reasons", "position": 3, "confidence": 78, "parentBeatName": "Turn", "parentBeatSlug": "turn" }, { "to": 11, "from": 4, "beatId": "019dd95a-0702-74a3-87dc-44cb16703078", "arcName": "Problem-Agitate-Solution", "arcSlug": "problem-agitate-solution", "beatName": "Agitate (Make it worse)", "beatSlug": "problem-agitate-solution-agitate-make-it-worse", "evidence": "Pain shown across countries, industries, complaints, gaps", "position": 2, "confidence": 65, "parentBeatName": "Development", "parentBeatSlug": "development" } ], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }, { "docId": "019dd923-5ca1-7489-b635-0b4006ae4b4d", "docSlug": "a58d6549d65b1615", "documentTitle": "Future of Work Deskless Worker", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "landscape", "aspectRatio": 1.91, "pageNumber": 9, "slideType": "comparison_table", "function": "compare_options", "notes": null, "imagePath": null, "matchCount": 1, "evidence": null, "slideHref": "/slides/019dd923-5ca1-7489-b635-0b4006ae4b4d/9", "deckHref": "/decks/019dd923-5ca1-7489-b635-0b4006ae4b4d", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b635-0b4006ae4b4d#slide-9", "loopMatches": [ { "to": 10, "from": 8, "name": "Tale Two Worlds", "slug": "04-tale-two-worlds", "bestFor": "Competitive analysis, benchmarking, case for change", "matchId": "019dd95a-088b-72c8-b7e4-0cb2b82ffb71", "evidence": "p8 complaints, p9 benefits-have vs benefits-want, p10 training preferences", "position": 4, "objective": "Contrast current state of dissatisfaction with what workers want", "structure": "Current State -> Desired State / Benchmark -> The Gap & Implication", "confidence": 75, "description": "Show the gap between two states to drive urgency or highlight opportunity" } ], "arcBeatMatches": [ { "to": 11, "from": 4, "beatId": "019dd95a-0702-74a3-87dc-37da6341ac41", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Evidence & Proof", "beatSlug": "consultants-gambit-solution-approach", "evidence": "Survey breakdowns by country, industry, drivers, complaints, benefits gap, training, stay reasons", "position": 3, "confidence": 78, "parentBeatName": "Turn", "parentBeatSlug": "turn" }, { "to": 11, "from": 4, "beatId": "019dd95a-0702-74a3-87dc-44cb16703078", "arcName": "Problem-Agitate-Solution", "arcSlug": "problem-agitate-solution", "beatName": "Agitate (Make it worse)", "beatSlug": "problem-agitate-solution-agitate-make-it-worse", "evidence": "Pain shown across countries, industries, complaints, gaps", "position": 2, "confidence": 65, "parentBeatName": "Development", "parentBeatSlug": "development" } ], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }, { "docId": "019dd923-5ca1-7489-b635-0b4006ae4b4d", "docSlug": "a58d6549d65b1615", "documentTitle": "Future of Work Deskless Worker", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "landscape", "aspectRatio": 1.91, "pageNumber": 10, "slideType": "data_table", "function": "analyze_data", "notes": "The slide uses a color-coded bar chart approach to compare two distinct groups.", "imagePath": null, "matchCount": 1, "evidence": null, "slideHref": "/slides/019dd923-5ca1-7489-b635-0b4006ae4b4d/10", "deckHref": "/decks/019dd923-5ca1-7489-b635-0b4006ae4b4d", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b635-0b4006ae4b4d#slide-10", "loopMatches": [ { "to": 10, "from": 8, "name": "Tale Two Worlds", "slug": "04-tale-two-worlds", "bestFor": "Competitive analysis, benchmarking, case for change", "matchId": "019dd95a-088b-72c8-b7e4-0cb2b82ffb71", "evidence": "p8 complaints, p9 benefits-have vs benefits-want, p10 training preferences", "position": 4, "objective": "Contrast current state of dissatisfaction with what workers want", "structure": "Current State -> Desired State / Benchmark -> The Gap & Implication", "confidence": 75, "description": "Show the gap between two states to drive urgency or highlight opportunity" } ], "arcBeatMatches": [ { "to": 11, "from": 4, "beatId": "019dd95a-0702-74a3-87dc-37da6341ac41", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Evidence & Proof", "beatSlug": "consultants-gambit-solution-approach", "evidence": "Survey breakdowns by country, industry, drivers, complaints, benefits gap, training, stay reasons", "position": 3, "confidence": 78, "parentBeatName": "Turn", "parentBeatSlug": "turn" }, { "to": 11, "from": 4, "beatId": "019dd95a-0702-74a3-87dc-44cb16703078", "arcName": "Problem-Agitate-Solution", "arcSlug": "problem-agitate-solution", "beatName": "Agitate (Make it worse)", "beatSlug": "problem-agitate-solution-agitate-make-it-worse", "evidence": "Pain shown across countries, industries, complaints, gaps", "position": 2, "confidence": 65, "parentBeatName": "Development", "parentBeatSlug": "development" } ], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }, { "docId": "019dd923-5ca1-7489-b635-0b4006ae4b4d", "docSlug": "a58d6549d65b1615", "documentTitle": "Future of Work Deskless Worker", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "landscape", "aspectRatio": 1.91, "pageNumber": 11, "slideType": "kpi_dashboard", "function": "summarize", "notes": "The data represents the percentage of respondents who selected these specific aspects as reasons for staying.", "imagePath": null, "matchCount": 1, "evidence": null, "slideHref": "/slides/019dd923-5ca1-7489-b635-0b4006ae4b4d/11", "deckHref": "/decks/019dd923-5ca1-7489-b635-0b4006ae4b4d", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b635-0b4006ae4b4d#slide-11", "loopMatches": [ { "to": 12, "from": 11, "name": "Before After", "slug": "21-before-after", "bestFor": "Product demos, process improvements, ROI justification", "matchId": "019dd95a-088b-72c8-b7e4-111ccc11cf82", "evidence": "p11 reasons workers stay -> p12 four levers companies should pull", "position": 5, "objective": "Translate retention drivers into recommended actions", "structure": "The Old Way (Pain) -> The Moment of Change -> The New Way (Glory) -> The Measurable Delta", "confidence": 70, "description": "Show the dramatic contrast between the old way and the new way through side-by-side comparison" } ], "arcBeatMatches": [ { "to": 11, "from": 4, "beatId": "019dd95a-0702-74a3-87dc-37da6341ac41", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Evidence & Proof", "beatSlug": "consultants-gambit-solution-approach", "evidence": "Survey breakdowns by country, industry, drivers, complaints, benefits gap, training, stay reasons", "position": 3, "confidence": 78, "parentBeatName": "Turn", "parentBeatSlug": "turn" }, { "to": 11, "from": 4, "beatId": "019dd95a-0702-74a3-87dc-44cb16703078", "arcName": "Problem-Agitate-Solution", "arcSlug": "problem-agitate-solution", "beatName": "Agitate (Make it worse)", "beatSlug": "problem-agitate-solution-agitate-make-it-worse", "evidence": "Pain shown across countries, industries, complaints, gaps", "position": 2, "confidence": 65, "parentBeatName": "Development", "parentBeatSlug": "development" } ], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }, { "docId": "019dd923-5ca1-7489-b635-0b4006ae4b4d", "docSlug": "a58d6549d65b1615", "documentTitle": "Future of Work Deskless Worker", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "landscape", "aspectRatio": 1.91, "pageNumber": 12, "slideType": "recommendation", "function": "recommend", "notes": null, "imagePath": null, "matchCount": 1, "evidence": null, "slideHref": "/slides/019dd923-5ca1-7489-b635-0b4006ae4b4d/12", "deckHref": "/decks/019dd923-5ca1-7489-b635-0b4006ae4b4d", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b635-0b4006ae4b4d#slide-12", "loopMatches": [ { "to": 12, "from": 11, "name": "Before After", "slug": "21-before-after", "bestFor": "Product demos, process improvements, ROI justification", "matchId": "019dd95a-088b-72c8-b7e4-111ccc11cf82", "evidence": "p11 reasons workers stay -> p12 four levers companies should pull", "position": 5, "objective": "Translate retention drivers into recommended actions", "structure": "The Old Way (Pain) -> The Moment of Change -> The New Way (Glory) -> The Measurable Delta", "confidence": 70, "description": "Show the dramatic contrast between the old way and the new way through side-by-side comparison" } ], "arcBeatMatches": [ { "to": 12, "from": 12, "beatId": "019dd95a-0702-74a3-87dc-3b6fffbaefd5", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Solution & Approach", "beatSlug": "consultants-gambit-evidence-proof", "evidence": "Four levers: flexible schedules, expanded benefits, career growth, frontline-first culture", "position": 4, "confidence": 78, "parentBeatName": "Evidence", "parentBeatSlug": "evidence" }, { "to": 12, "from": 12, "beatId": "019dd95a-0702-74a3-87dc-3c820562e793", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Impact & Next Steps", "beatSlug": "consultants-gambit-impact-next-steps", "evidence": "Same recommendation slide acts as call to action; no separate impact page", "position": 5, "confidence": 78, "parentBeatName": "Resolution", "parentBeatSlug": "resolution" }, { "to": 12, "from": 12, "beatId": "019dd95a-0702-74a3-87dc-4bc901bc77ca", "arcName": "Problem-Agitate-Solution", "arcSlug": "problem-agitate-solution", "beatName": "Solution (Provide relief)", "beatSlug": "problem-agitate-solution-solution-provide-relief", "evidence": "Four-pillar retention playbook", "position": 3, "confidence": 65, "parentBeatName": "Resolution", "parentBeatSlug": "resolution" } ], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }, { "docId": "019dd923-5ca1-7489-b635-0b4006ae4b4d", "docSlug": "a58d6549d65b1615", "documentTitle": "Future of Work Deskless Worker", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "landscape", "aspectRatio": 1.91, "pageNumber": 13, "slideType": "appendix_data", "function": "summarize", "notes": "The slide uses a mix of stacked bar charts, a donut chart, and a horizontal bar chart to display categorical data.", "imagePath": null, "matchCount": 1, "evidence": null, "slideHref": "/slides/019dd923-5ca1-7489-b635-0b4006ae4b4d/13", "deckHref": "/decks/019dd923-5ca1-7489-b635-0b4006ae4b4d", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b635-0b4006ae4b4d#slide-13", "loopMatches": [], "arcBeatMatches": [], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }, { "docId": "019dd923-5ca1-7489-b635-0dd18b578782", "docSlug": "929939d4f7b6ca1f", "documentTitle": "Global Retail Banking 2022", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "portrait", "aspectRatio": 0.707, "pageNumber": 1, "slideType": "cover", "function": "front_matter", "notes": "Features a photo of a building with integrated greenery.", "imagePath": "https://imgproxy.kitesheet.com/u7K1u8D3LuhcBv0gI2zmA4T2TtqNYfpJgExNp-0qMcU/rs:fit:1200:1200:0/q:82/f:webp/czM6Ly9raXRlc2hlZXQvY29ycHVzL3NsaWRlcy85Mjk5MzlkNGY3YjZjYTFmL3AwMDEuanBn", "matchCount": 1, "evidence": null, "slideHref": "/slides/019dd923-5ca1-7489-b635-0dd18b578782/1", "deckHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782#slide-1", "loopMatches": [], "arcBeatMatches": [], "imagePathAlt": "https://imgproxy.kitesheet.com/NZrhApr5Xuz81mSnR3hOZ6Ih5l9zrq4-bP6qel5wzYQ/rs:fit:1200:1200:0/q:82/f:webp/czM6Ly9raXRlc2hlZXQvY29ycHVzL3NsaWRlcy85Mjk5MzlkNGY3YjZjYTFmL3AwMDEucG5n", "thumbSrc": "https://imgproxy.kitesheet.com/nzgNMd-BnPu6rx04YoFkZjEwZZLsGELDpLcfrIRYGBY/rs:fit:480:480:0/q:78/f:webp/czM6Ly9raXRlc2hlZXQvY29ycHVzL3NsaWRlcy85Mjk5MzlkNGY3YjZjYTFmL3AwMDEuanBn", "thumbSrcAlt": "https://imgproxy.kitesheet.com/nt9EO_4g6zJyEaMff3rpxuVZfMuhST8YADZ89anY2jM/rs:fit:480:480:0/q:78/f:webp/czM6Ly9raXRlc2hlZXQvY29ycHVzL3NsaWRlcy85Mjk5MzlkNGY3YjZjYTFmL3AwMDEucG5n" }, { "docId": "019dd923-5ca1-7489-b635-0dd18b578782", "docSlug": "929939d4f7b6ca1f", "documentTitle": "Global Retail Banking 2022", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "portrait", "aspectRatio": 0.707, "pageNumber": 2, "slideType": "appendix_disclosure", "function": "summarize", "notes": "This is a standard BCG corporate boilerplate slide often found at the end of decks.", "imagePath": null, "matchCount": 1, "evidence": null, "slideHref": "/slides/019dd923-5ca1-7489-b635-0dd18b578782/2", "deckHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782#slide-2", "loopMatches": [], "arcBeatMatches": [], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }, { "docId": "019dd923-5ca1-7489-b635-0dd18b578782", "docSlug": "929939d4f7b6ca1f", "documentTitle": "Global Retail Banking 2022", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "portrait", "aspectRatio": 0.707, "pageNumber": 3, "slideType": "table_of_contents", "function": "front_matter", "notes": null, "imagePath": null, "matchCount": 1, "evidence": null, "slideHref": "/slides/019dd923-5ca1-7489-b635-0dd18b578782/3", "deckHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782#slide-3", "loopMatches": [], "arcBeatMatches": [], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }, { "docId": "019dd923-5ca1-7489-b635-0dd18b578782", "docSlug": "929939d4f7b6ca1f", "documentTitle": "Global Retail Banking 2022", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "portrait", "aspectRatio": 0.707, "pageNumber": 4, "slideType": "thesis_headline", "function": "establish_context", "notes": "Includes a large hero image of a park path, likely metaphorical for a journey or future path.", "imagePath": null, "matchCount": 1, "evidence": null, "slideHref": "/slides/019dd923-5ca1-7489-b635-0dd18b578782/4", "deckHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782#slide-4", "loopMatches": [], "arcBeatMatches": [ { "to": 7, "from": 4, "beatId": "019dd95a-0702-74a3-87dc-ab620a36274b", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Situation & Context", "beatSlug": "consultants-gambit-situation-context", "evidence": "'Why Sustainability Matters' divider + ESG urgency + 73%/20%/99% consumer stats", "position": 1, "confidence": 82, "parentBeatName": "Setup", "parentBeatSlug": "setup" } ], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }, { "docId": "019dd923-5ca1-7489-b635-0dd18b578782", "docSlug": "929939d4f7b6ca1f", "documentTitle": "Global Retail Banking 2022", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "portrait", "aspectRatio": 0.707, "pageNumber": 5, "slideType": "industry_trends", "function": "present_framework", "notes": "The slide uses a grid of icons to present qualitative strategic pillars for banking.", "imagePath": null, "matchCount": 1, "evidence": null, "slideHref": "/slides/019dd923-5ca1-7489-b635-0dd18b578782/5", "deckHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782#slide-5", "loopMatches": [ { "to": 7, "from": 5, "name": "Pattern Hunter", "slug": "02-pattern-hunter", "bestFor": "Time-pressed audiences, building consensus, when data is strong", "matchId": "019dd95a-088b-72c8-b7e4-4bbc84aa2a8f", "evidence": "Exhibit 1 winning-bank traits + 73%/~20%/99% consumer ESG stats build a single conclusion.", "position": 1, "objective": "Stack converging stats to prove ESG matters across industries", "structure": "Evidence A -> Evidence B -> Evidence C -> Pattern/Conclusion", "confidence": 75, "description": "Group multiple pieces of evidence that together point to a pattern or conclusion" } ], "arcBeatMatches": [ { "to": 7, "from": 4, "beatId": "019dd95a-0702-74a3-87dc-ab620a36274b", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Situation & Context", "beatSlug": "consultants-gambit-situation-context", "evidence": "'Why Sustainability Matters' divider + ESG urgency + 73%/20%/99% consumer stats", "position": 1, "confidence": 82, "parentBeatName": "Setup", "parentBeatSlug": "setup" } ], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }, { "docId": "019dd923-5ca1-7489-b635-0dd18b578782", "docSlug": "929939d4f7b6ca1f", "documentTitle": "Global Retail Banking 2022", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "portrait", "aspectRatio": 0.707, "pageNumber": 6, "slideType": "executive_summary", "function": "summarize", "notes": null, "imagePath": null, "matchCount": 1, "evidence": null, "slideHref": "/slides/019dd923-5ca1-7489-b635-0dd18b578782/6", "deckHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782#slide-6", "loopMatches": [ { "to": 7, "from": 5, "name": "Pattern Hunter", "slug": "02-pattern-hunter", "bestFor": "Time-pressed audiences, building consensus, when data is strong", "matchId": "019dd95a-088b-72c8-b7e4-4bbc84aa2a8f", "evidence": "Exhibit 1 winning-bank traits + 73%/~20%/99% consumer ESG stats build a single conclusion.", "position": 1, "objective": "Stack converging stats to prove ESG matters across industries", "structure": "Evidence A -> Evidence B -> Evidence C -> Pattern/Conclusion", "confidence": 75, "description": "Group multiple pieces of evidence that together point to a pattern or conclusion" } ], "arcBeatMatches": [ { "to": 7, "from": 4, "beatId": "019dd95a-0702-74a3-87dc-ab620a36274b", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Situation & Context", "beatSlug": "consultants-gambit-situation-context", "evidence": "'Why Sustainability Matters' divider + ESG urgency + 73%/20%/99% consumer stats", "position": 1, "confidence": 82, "parentBeatName": "Setup", "parentBeatSlug": "setup" } ], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }, { "docId": "019dd923-5ca1-7489-b635-0dd18b578782", "docSlug": "929939d4f7b6ca1f", "documentTitle": "Global Retail Banking 2022", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "portrait", "aspectRatio": 0.707, "pageNumber": 7, "slideType": "industry_trends", "function": "summarize", "notes": null, "imagePath": null, "matchCount": 1, "evidence": null, "slideHref": "/slides/019dd923-5ca1-7489-b635-0dd18b578782/7", "deckHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782#slide-7", "loopMatches": [ { "to": 7, "from": 5, "name": "Pattern Hunter", "slug": "02-pattern-hunter", "bestFor": "Time-pressed audiences, building consensus, when data is strong", "matchId": "019dd95a-088b-72c8-b7e4-4bbc84aa2a8f", "evidence": "Exhibit 1 winning-bank traits + 73%/~20%/99% consumer ESG stats build a single conclusion.", "position": 1, "objective": "Stack converging stats to prove ESG matters across industries", "structure": "Evidence A -> Evidence B -> Evidence C -> Pattern/Conclusion", "confidence": 75, "description": "Group multiple pieces of evidence that together point to a pattern or conclusion" } ], "arcBeatMatches": [ { "to": 7, "from": 4, "beatId": "019dd95a-0702-74a3-87dc-ab620a36274b", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Situation & Context", "beatSlug": "consultants-gambit-situation-context", "evidence": "'Why Sustainability Matters' divider + ESG urgency + 73%/20%/99% consumer stats", "position": 1, "confidence": 82, "parentBeatName": "Setup", "parentBeatSlug": "setup" } ], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }, { "docId": "019dd923-5ca1-7489-b635-0dd18b578782", "docSlug": "929939d4f7b6ca1f", "documentTitle": "Global Retail Banking 2022", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "portrait", "aspectRatio": 0.707, "pageNumber": 8, "slideType": "thesis_headline", "function": "establish_context", "notes": "The slide uses a large hero image of diverse professionals collaborating to set a tone of human-centric banking.", "imagePath": null, "matchCount": 1, "evidence": null, "slideHref": "/slides/019dd923-5ca1-7489-b635-0dd18b578782/8", "deckHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782#slide-8", "loopMatches": [ { "to": 13, "from": 8, "name": "Aha Moment", "slug": "03-aha-moment", "bestFor": "Data-heavy sections, research findings, analytical arguments", "matchId": "019dd95a-088b-72c8-b7e4-4fcba70e9bc4", "evidence": "Context -> Exhibit 2 'good bank' dimensions -> Exhibit 3 reveals 31% want 'good friend' vs 16% today; trust + 80% data-disclosure stats.", "position": 2, "objective": "Reveal that customers want banks to be 'good friends' / schools, not vaults", "structure": "The Problem/Question -> What the Data Shows -> The Insight", "confidence": 78, "description": "Establish a tension, present data, then deliver the insight that changes everything" } ], "arcBeatMatches": [ { "to": 13, "from": 8, "beatId": "019dd95a-0702-74a3-87dc-afd70e119ce0", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Problem & Complication", "beatSlug": "consultants-gambit-problem-complication", "evidence": "Customers want banks to feel like a 'good friend'/school - current gap in Exhibit 3", "position": 2, "confidence": 82, "parentBeatName": "Complication", "parentBeatSlug": "complication" }, { "to": 13, "from": 8, "beatId": "019dd95a-0702-74a3-87dc-bd9db76dea90", "arcName": "The Transformation Tale", "arcSlug": "transformation-tale", "beatName": "Current Reality (Pain)", "beatSlug": "transformation-tale-current-reality-pain", "evidence": "Banks under-deliver on 'good friend'/school role", "position": 1, "confidence": 55, "parentBeatName": "Complication", "parentBeatSlug": "complication" } ], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }, { "docId": "019dd923-5ca1-7489-b635-0dd18b578782", "docSlug": "929939d4f7b6ca1f", "documentTitle": "Global Retail Banking 2022", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "portrait", "aspectRatio": 0.707, "pageNumber": 9, "slideType": "other", "function": "present_framework", "notes": "The slide uses a hub-and-spoke diagram with a central illustration.", "imagePath": null, "matchCount": 1, "evidence": null, "slideHref": "/slides/019dd923-5ca1-7489-b635-0dd18b578782/9", "deckHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782#slide-9", "loopMatches": [ { "to": 13, "from": 8, "name": "Aha Moment", "slug": "03-aha-moment", "bestFor": "Data-heavy sections, research findings, analytical arguments", "matchId": "019dd95a-088b-72c8-b7e4-4fcba70e9bc4", "evidence": "Context -> Exhibit 2 'good bank' dimensions -> Exhibit 3 reveals 31% want 'good friend' vs 16% today; trust + 80% data-disclosure stats.", "position": 2, "objective": "Reveal that customers want banks to be 'good friends' / schools, not vaults", "structure": "The Problem/Question -> What the Data Shows -> The Insight", "confidence": 78, "description": "Establish a tension, present data, then deliver the insight that changes everything" } ], "arcBeatMatches": [ { "to": 13, "from": 8, "beatId": "019dd95a-0702-74a3-87dc-afd70e119ce0", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Problem & Complication", "beatSlug": "consultants-gambit-problem-complication", "evidence": "Customers want banks to feel like a 'good friend'/school - current gap in Exhibit 3", "position": 2, "confidence": 82, "parentBeatName": "Complication", "parentBeatSlug": "complication" }, { "to": 13, "from": 8, "beatId": "019dd95a-0702-74a3-87dc-bd9db76dea90", "arcName": "The Transformation Tale", "arcSlug": "transformation-tale", "beatName": "Current Reality (Pain)", "beatSlug": "transformation-tale-current-reality-pain", "evidence": "Banks under-deliver on 'good friend'/school role", "position": 1, "confidence": 55, "parentBeatName": "Complication", "parentBeatSlug": "complication" } ], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }, { "docId": "019dd923-5ca1-7489-b635-0dd18b578782", "docSlug": "929939d4f7b6ca1f", "documentTitle": "Global Retail Banking 2022", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "portrait", "aspectRatio": 0.707, "pageNumber": 10, "slideType": "thesis_headline", "function": "establish_context", "notes": null, "imagePath": null, "matchCount": 1, "evidence": null, "slideHref": "/slides/019dd923-5ca1-7489-b635-0dd18b578782/10", "deckHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782#slide-10", "loopMatches": [ { "to": 13, "from": 8, "name": "Aha Moment", "slug": "03-aha-moment", "bestFor": "Data-heavy sections, research findings, analytical arguments", "matchId": "019dd95a-088b-72c8-b7e4-4fcba70e9bc4", "evidence": "Context -> Exhibit 2 'good bank' dimensions -> Exhibit 3 reveals 31% want 'good friend' vs 16% today; trust + 80% data-disclosure stats.", "position": 2, "objective": "Reveal that customers want banks to be 'good friends' / schools, not vaults", "structure": "The Problem/Question -> What the Data Shows -> The Insight", "confidence": 78, "description": "Establish a tension, present data, then deliver the insight that changes everything" } ], "arcBeatMatches": [ { "to": 13, "from": 8, "beatId": "019dd95a-0702-74a3-87dc-afd70e119ce0", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Problem & Complication", "beatSlug": "consultants-gambit-problem-complication", "evidence": "Customers want banks to feel like a 'good friend'/school - current gap in Exhibit 3", "position": 2, "confidence": 82, "parentBeatName": "Complication", "parentBeatSlug": "complication" }, { "to": 13, "from": 8, "beatId": "019dd95a-0702-74a3-87dc-bd9db76dea90", "arcName": "The Transformation Tale", "arcSlug": "transformation-tale", "beatName": "Current Reality (Pain)", "beatSlug": "transformation-tale-current-reality-pain", "evidence": "Banks under-deliver on 'good friend'/school role", "position": 1, "confidence": 55, "parentBeatName": "Complication", "parentBeatSlug": "complication" } ], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }, { "docId": "019dd923-5ca1-7489-b635-0dd18b578782", "docSlug": "929939d4f7b6ca1f", "documentTitle": "Global Retail Banking 2022", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "portrait", "aspectRatio": 0.707, "pageNumber": 11, "slideType": "data_table", "function": "analyze_data", "notes": "The chart uses a grouped bar format to compare current vs desired bank roles.", "imagePath": null, "matchCount": 1, "evidence": null, "slideHref": "/slides/019dd923-5ca1-7489-b635-0dd18b578782/11", "deckHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782#slide-11", "loopMatches": [ { "to": 13, "from": 8, "name": "Aha Moment", "slug": "03-aha-moment", "bestFor": "Data-heavy sections, research findings, analytical arguments", "matchId": "019dd95a-088b-72c8-b7e4-4fcba70e9bc4", "evidence": "Context -> Exhibit 2 'good bank' dimensions -> Exhibit 3 reveals 31% want 'good friend' vs 16% today; trust + 80% data-disclosure stats.", "position": 2, "objective": "Reveal that customers want banks to be 'good friends' / schools, not vaults", "structure": "The Problem/Question -> What the Data Shows -> The Insight", "confidence": 78, "description": "Establish a tension, present data, then deliver the insight that changes everything" } ], "arcBeatMatches": [ { "to": 13, "from": 8, "beatId": "019dd95a-0702-74a3-87dc-afd70e119ce0", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Problem & Complication", "beatSlug": "consultants-gambit-problem-complication", "evidence": "Customers want banks to feel like a 'good friend'/school - current gap in Exhibit 3", "position": 2, "confidence": 82, "parentBeatName": "Complication", "parentBeatSlug": "complication" }, { "to": 13, "from": 8, "beatId": "019dd95a-0702-74a3-87dc-bd9db76dea90", "arcName": "The Transformation Tale", "arcSlug": "transformation-tale", "beatName": "Current Reality (Pain)", "beatSlug": "transformation-tale-current-reality-pain", "evidence": "Banks under-deliver on 'good friend'/school role", "position": 1, "confidence": 55, "parentBeatName": "Complication", "parentBeatSlug": "complication" } ], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }, { "docId": "019dd923-5ca1-7489-b635-0dd18b578782", "docSlug": "929939d4f7b6ca1f", "documentTitle": "Global Retail Banking 2022", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "portrait", "aspectRatio": 0.707, "pageNumber": 12, "slideType": "data_table", "function": "analyze_data", "notes": "The chart highlights 'My bank' and 'Digital banks' in green, contrasting them with other sectors.", "imagePath": null, "matchCount": 1, "evidence": null, "slideHref": "/slides/019dd923-5ca1-7489-b635-0dd18b578782/12", "deckHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782#slide-12", "loopMatches": [ { "to": 13, "from": 8, "name": "Aha Moment", "slug": "03-aha-moment", "bestFor": "Data-heavy sections, research findings, analytical arguments", "matchId": "019dd95a-088b-72c8-b7e4-4fcba70e9bc4", "evidence": "Context -> Exhibit 2 'good bank' dimensions -> Exhibit 3 reveals 31% want 'good friend' vs 16% today; trust + 80% data-disclosure stats.", "position": 2, "objective": "Reveal that customers want banks to be 'good friends' / schools, not vaults", "structure": "The Problem/Question -> What the Data Shows -> The Insight", "confidence": 78, "description": "Establish a tension, present data, then deliver the insight that changes everything" } ], "arcBeatMatches": [ { "to": 13, "from": 8, "beatId": "019dd95a-0702-74a3-87dc-afd70e119ce0", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Problem & Complication", "beatSlug": "consultants-gambit-problem-complication", "evidence": "Customers want banks to feel like a 'good friend'/school - current gap in Exhibit 3", "position": 2, "confidence": 82, "parentBeatName": "Complication", "parentBeatSlug": "complication" }, { "to": 13, "from": 8, "beatId": "019dd95a-0702-74a3-87dc-bd9db76dea90", "arcName": "The Transformation Tale", "arcSlug": "transformation-tale", "beatName": "Current Reality (Pain)", "beatSlug": "transformation-tale-current-reality-pain", "evidence": "Banks under-deliver on 'good friend'/school role", "position": 1, "confidence": 55, "parentBeatName": "Complication", "parentBeatSlug": "complication" } ], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }, { "docId": "019dd923-5ca1-7489-b635-0dd18b578782", "docSlug": "929939d4f7b6ca1f", "documentTitle": "Global Retail Banking 2022", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "portrait", "aspectRatio": 0.707, "pageNumber": 13, "slideType": "data_table", "function": "analyze_data", "notes": "The chart displays five distinct segments of consumer sentiment regarding data privacy.", "imagePath": null, "matchCount": 1, "evidence": null, "slideHref": "/slides/019dd923-5ca1-7489-b635-0dd18b578782/13", "deckHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782#slide-13", "loopMatches": [ { "to": 13, "from": 8, "name": "Aha Moment", "slug": "03-aha-moment", "bestFor": "Data-heavy sections, research findings, analytical arguments", "matchId": "019dd95a-088b-72c8-b7e4-4fcba70e9bc4", "evidence": "Context -> Exhibit 2 'good bank' dimensions -> Exhibit 3 reveals 31% want 'good friend' vs 16% today; trust + 80% data-disclosure stats.", "position": 2, "objective": "Reveal that customers want banks to be 'good friends' / schools, not vaults", "structure": "The Problem/Question -> What the Data Shows -> The Insight", "confidence": 78, "description": "Establish a tension, present data, then deliver the insight that changes everything" } ], "arcBeatMatches": [ { "to": 13, "from": 8, "beatId": "019dd95a-0702-74a3-87dc-afd70e119ce0", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Problem & Complication", "beatSlug": "consultants-gambit-problem-complication", "evidence": "Customers want banks to feel like a 'good friend'/school - current gap in Exhibit 3", "position": 2, "confidence": 82, "parentBeatName": "Complication", "parentBeatSlug": "complication" }, { "to": 13, "from": 8, "beatId": "019dd95a-0702-74a3-87dc-bd9db76dea90", "arcName": "The Transformation Tale", "arcSlug": "transformation-tale", "beatName": "Current Reality (Pain)", "beatSlug": "transformation-tale-current-reality-pain", "evidence": "Banks under-deliver on 'good friend'/school role", "position": 1, "confidence": 55, "parentBeatName": "Complication", "parentBeatSlug": "complication" } ], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }, { "docId": "019dd923-5ca1-7489-b635-0dd18b578782", "docSlug": "929939d4f7b6ca1f", "documentTitle": "Global Retail Banking 2022", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "portrait", "aspectRatio": 0.707, "pageNumber": 14, "slideType": "market_landscape", "function": "present_framework", "notes": "The slide uses a matrix structure to categorize banking initiatives into 'Innovations' (Enabling sustainable behaviors, Coaching and personalizing engagement) and 'Foundations' (Reinforcing trust, Treating customers fairly) across six value streams.", "imagePath": null, "matchCount": 1, "evidence": null, "slideHref": "/slides/019dd923-5ca1-7489-b635-0dd18b578782/14", "deckHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782#slide-14", "loopMatches": [ { "to": 15, "from": 14, "name": "2x2 Matrix", "slug": "30-2x2-matrix", "bestFor": "Portfolio analysis, prioritization, strategic positioning", "matchId": "019dd95a-088b-72c8-b7e4-50cd59400887", "evidence": "Exhibit 6 value-streams x innovations/foundations matrix, then Exhibit 7 lifecycle process diagram.", "position": 3, "objective": "Show product opportunity grid across value streams and lifecycle stages", "structure": "Dimension 1 (X-axis) -> Dimension 2 (Y-axis) -> The Four Quadrants -> The Sweet Spot", "confidence": 70, "description": "Plot options on two critical dimensions to reveal the optimal quadrant" } ], "arcBeatMatches": [ { "to": 16, "from": 14, "beatId": "019dd95a-0702-74a3-87dc-b26e609228df", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Solution & Approach", "beatSlug": "consultants-gambit-solution-approach", "evidence": "Value-stream matrix + customer life-stage purpose framework, then Strategic Agenda divider", "position": 3, "confidence": 82, "parentBeatName": "Turn", "parentBeatSlug": "turn" } ], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }, { "docId": "019dd923-5ca1-7489-b635-0dd18b578782", "docSlug": "929939d4f7b6ca1f", "documentTitle": "Global Retail Banking 2022", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "portrait", "aspectRatio": 0.707, "pageNumber": 15, "slideType": "customer_journey", "function": "present_framework", "notes": "The slide uses a serpentine path to represent the customer journey through different financial life stages.", "imagePath": null, "matchCount": 1, "evidence": null, "slideHref": "/slides/019dd923-5ca1-7489-b635-0dd18b578782/15", "deckHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782#slide-15", "loopMatches": [ { "to": 15, "from": 14, "name": "2x2 Matrix", "slug": "30-2x2-matrix", "bestFor": "Portfolio analysis, prioritization, strategic positioning", "matchId": "019dd95a-088b-72c8-b7e4-50cd59400887", "evidence": "Exhibit 6 value-streams x innovations/foundations matrix, then Exhibit 7 lifecycle process diagram.", "position": 3, "objective": "Show product opportunity grid across value streams and lifecycle stages", "structure": "Dimension 1 (X-axis) -> Dimension 2 (Y-axis) -> The Four Quadrants -> The Sweet Spot", "confidence": 70, "description": "Plot options on two critical dimensions to reveal the optimal quadrant" } ], "arcBeatMatches": [ { "to": 16, "from": 14, "beatId": "019dd95a-0702-74a3-87dc-b26e609228df", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Solution & Approach", "beatSlug": "consultants-gambit-solution-approach", "evidence": "Value-stream matrix + customer life-stage purpose framework, then Strategic Agenda divider", "position": 3, "confidence": 82, "parentBeatName": "Turn", "parentBeatSlug": "turn" } ], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }, { "docId": "019dd923-5ca1-7489-b635-0dd18b578782", "docSlug": "929939d4f7b6ca1f", "documentTitle": "Global Retail Banking 2022", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "portrait", "aspectRatio": 0.707, "pageNumber": 16, "slideType": "industry_trends", "function": "establish_context", "notes": "The slide uses a large hero image to set a tone of sustainability and modern lifestyle.", "imagePath": null, "matchCount": 1, "evidence": null, "slideHref": "/slides/019dd923-5ca1-7489-b635-0dd18b578782/16", "deckHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782#slide-16", "loopMatches": [], "arcBeatMatches": [ { "to": 16, "from": 14, "beatId": "019dd95a-0702-74a3-87dc-b26e609228df", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Solution & Approach", "beatSlug": "consultants-gambit-solution-approach", "evidence": "Value-stream matrix + customer life-stage purpose framework, then Strategic Agenda divider", "position": 3, "confidence": 82, "parentBeatName": "Turn", "parentBeatSlug": "turn" } ], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }, { "docId": "019dd923-5ca1-7489-b635-0dd18b578782", "docSlug": "929939d4f7b6ca1f", "documentTitle": "Global Retail Banking 2022", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "portrait", "aspectRatio": 0.707, "pageNumber": 17, "slideType": "data_table", "function": "analyze_data", "notes": "The chart includes a CAGR projection for 2021-26 on the right side.", "imagePath": null, "matchCount": 1, "evidence": null, "slideHref": "/slides/019dd923-5ca1-7489-b635-0dd18b578782/17", "deckHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782#slide-17", "loopMatches": [ { "to": 21, "from": 17, "name": "Why Now", "slug": "15-why-now", "bestFor": "Sales pitches, fundraising, requesting immediate budget approval", "matchId": "019dd95a-088b-72c8-b7e4-56900afe643f", "evidence": "Exhibits 8-10: $3.3T forecast, 76% banks raising ESG spend, 38% prioritising ESG digital - 'window of opportunity'.", "position": 4, "objective": "Size the $3.3T revenue pool and prove ESG is a present strategic priority", "structure": "The Context (Trends) -> The Trigger Event -> The Window of Opportunity", "confidence": 72, "description": "Create temporal urgency by proving that the window of opportunity is opening or closing" } ], "arcBeatMatches": [ { "to": 26, "from": 17, "beatId": "019dd95a-0702-74a3-87dc-b791731c8bb2", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Evidence & Proof", "beatSlug": "consultants-gambit-evidence-proof", "evidence": "$3.3T revenues, 76% raising ESG spend, green ecosystem model, climate-leader stats grid", "position": 4, "confidence": 82, "parentBeatName": "Evidence", "parentBeatSlug": "evidence" } ], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }, { "docId": "019dd923-5ca1-7489-b635-0dd18b578782", "docSlug": "929939d4f7b6ca1f", "documentTitle": "Global Retail Banking 2022", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "portrait", "aspectRatio": 0.707, "pageNumber": 18, "slideType": "data_table", "function": "analyze_data", "notes": "The chart includes a secondary axis/column for CAGR 2021-26. The text below discusses sustainable banking opportunities.", "imagePath": null, "matchCount": 1, "evidence": null, "slideHref": "/slides/019dd923-5ca1-7489-b635-0dd18b578782/18", "deckHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782#slide-18", "loopMatches": [ { "to": 21, "from": 17, "name": "Why Now", "slug": "15-why-now", "bestFor": "Sales pitches, fundraising, requesting immediate budget approval", "matchId": "019dd95a-088b-72c8-b7e4-56900afe643f", "evidence": "Exhibits 8-10: $3.3T forecast, 76% banks raising ESG spend, 38% prioritising ESG digital - 'window of opportunity'.", "position": 4, "objective": "Size the $3.3T revenue pool and prove ESG is a present strategic priority", "structure": "The Context (Trends) -> The Trigger Event -> The Window of Opportunity", "confidence": 72, "description": "Create temporal urgency by proving that the window of opportunity is opening or closing" } ], "arcBeatMatches": [ { "to": 26, "from": 17, "beatId": "019dd95a-0702-74a3-87dc-b791731c8bb2", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Evidence & Proof", "beatSlug": "consultants-gambit-evidence-proof", "evidence": "$3.3T revenues, 76% raising ESG spend, green ecosystem model, climate-leader stats grid", "position": 4, "confidence": 82, "parentBeatName": "Evidence", "parentBeatSlug": "evidence" } ], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }, { "docId": "019dd923-5ca1-7489-b635-0dd18b578782", "docSlug": "929939d4f7b6ca1f", "documentTitle": "Global Retail Banking 2022", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "portrait", "aspectRatio": 0.707, "pageNumber": 19, "slideType": "industry_trends", "function": "analyze_data", "notes": "The chart compares retail bank intentions against a broader multi-industry benchmark.", "imagePath": null, "matchCount": 1, "evidence": null, "slideHref": "/slides/019dd923-5ca1-7489-b635-0dd18b578782/19", "deckHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782#slide-19", "loopMatches": [ { "to": 21, "from": 17, "name": "Why Now", "slug": "15-why-now", "bestFor": "Sales pitches, fundraising, requesting immediate budget approval", "matchId": "019dd95a-088b-72c8-b7e4-56900afe643f", "evidence": "Exhibits 8-10: $3.3T forecast, 76% banks raising ESG spend, 38% prioritising ESG digital - 'window of opportunity'.", "position": 4, "objective": "Size the $3.3T revenue pool and prove ESG is a present strategic priority", "structure": "The Context (Trends) -> The Trigger Event -> The Window of Opportunity", "confidence": 72, "description": "Create temporal urgency by proving that the window of opportunity is opening or closing" } ], "arcBeatMatches": [ { "to": 26, "from": 17, "beatId": "019dd95a-0702-74a3-87dc-b791731c8bb2", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Evidence & Proof", "beatSlug": "consultants-gambit-evidence-proof", "evidence": "$3.3T revenues, 76% raising ESG spend, green ecosystem model, climate-leader stats grid", "position": 4, "confidence": 82, "parentBeatName": "Evidence", "parentBeatSlug": "evidence" } ], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }, { "docId": "019dd923-5ca1-7489-b635-0dd18b578782", "docSlug": "929939d4f7b6ca1f", "documentTitle": "Global Retail Banking 2022", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "portrait", "aspectRatio": 0.707, "pageNumber": 20, "slideType": "industry_trends", "function": "analyze_data", "notes": "The slide uses a horizontal bar chart to visualize survey responses regarding the link between digital transformation and sustainability.", "imagePath": null, "matchCount": 1, "evidence": null, "slideHref": "/slides/019dd923-5ca1-7489-b635-0dd18b578782/20", "deckHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782#slide-20", "loopMatches": [ { "to": 21, "from": 17, "name": "Why Now", "slug": "15-why-now", "bestFor": "Sales pitches, fundraising, requesting immediate budget approval", "matchId": "019dd95a-088b-72c8-b7e4-56900afe643f", "evidence": "Exhibits 8-10: $3.3T forecast, 76% banks raising ESG spend, 38% prioritising ESG digital - 'window of opportunity'.", "position": 4, "objective": "Size the $3.3T revenue pool and prove ESG is a present strategic priority", "structure": "The Context (Trends) -> The Trigger Event -> The Window of Opportunity", "confidence": 72, "description": "Create temporal urgency by proving that the window of opportunity is opening or closing" } ], "arcBeatMatches": [ { "to": 26, "from": 17, "beatId": "019dd95a-0702-74a3-87dc-b791731c8bb2", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Evidence & Proof", "beatSlug": "consultants-gambit-evidence-proof", "evidence": "$3.3T revenues, 76% raising ESG spend, green ecosystem model, climate-leader stats grid", "position": 4, "confidence": 82, "parentBeatName": "Evidence", "parentBeatSlug": "evidence" } ], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }, { "docId": "019dd923-5ca1-7489-b635-0dd18b578782", "docSlug": "929939d4f7b6ca1f", "documentTitle": "Global Retail Banking 2022", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "portrait", "aspectRatio": 0.707, "pageNumber": 21, "slideType": "customer_journey", "function": "present_framework", "notes": "The slide uses a process flow diagram to map green mortgage interventions across the home-buying value stream.", "imagePath": null, "matchCount": 1, "evidence": null, "slideHref": "/slides/019dd923-5ca1-7489-b635-0dd18b578782/21", "deckHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b635-0dd18b578782#slide-21", "loopMatches": [ { "to": 21, "from": 17, "name": "Why Now", "slug": "15-why-now", "bestFor": "Sales pitches, fundraising, requesting immediate budget approval", "matchId": "019dd95a-088b-72c8-b7e4-56900afe643f", "evidence": "Exhibits 8-10: $3.3T forecast, 76% banks raising ESG spend, 38% prioritising ESG digital - 'window of opportunity'.", "position": 4, "objective": "Size the $3.3T revenue pool and prove ESG is a present strategic priority", "structure": "The Context (Trends) -> The Trigger Event -> The Window of Opportunity", "confidence": 72, "description": "Create temporal urgency by proving that the window of opportunity is opening or closing" } ], "arcBeatMatches": [ { "to": 26, "from": 17, "beatId": "019dd95a-0702-74a3-87dc-b791731c8bb2", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Evidence & Proof", "beatSlug": "consultants-gambit-evidence-proof", "evidence": "$3.3T revenues, 76% raising ESG spend, green ecosystem model, climate-leader stats grid", "position": 4, "confidence": 82, "parentBeatName": "Evidence", "parentBeatSlug": "evidence" } ], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true } ] }