{
  "kind": "framework",
  "value": "pto-predictability-teaming-open-communication-",
  "collectionKey": "slides:framework:pto-predictability-teaming-open-communication-:all-document-kinds:all-producers:all-orientations",
  "filters": {
    "documentKinds": [],
    "sourceTypes": [],
    "orientations": []
  },
  "total": 1,
  "page": 1,
  "pageSize": 24,
  "pageCount": 1,
  "rows": [
    {
      "docId": "019dd923-5ca1-7489-b634-c5b1331b4dcd",
      "docSlug": "091f8ade8f01f2f5",
      "documentTitle": "BCG Introduction 2015",
      "authorId": "BCG",
      "authorName": "BCG",
      "documentKindSlug": "consulting-deck",
      "documentKindLabel": "Consulting deck",
      "sourceTypeSlug": "strategy_consulting",
      "sourceTypeLabel": "Strategy consulting",
      "presentationDate": null,
      "orientation": "portrait",
      "aspectRatio": 0.704,
      "pageNumber": 13,
      "slideType": "other",
      "function": "present_framework",
      "notes": "The slide uses a stylized arrow graphic to represent the PTO acronym.",
      "imagePath": null,
      "matchCount": 2,
      "evidence": "The slide explicitly defines the PTO program components. · Three columns labelled PREDICTABILITY / TEAMING / OPEN COMMUNICATION around a P-T-O mark",
      "slideHref": "/slides/019dd923-5ca1-7489-b634-c5b1331b4dcd/13",
      "deckHref": "/decks/019dd923-5ca1-7489-b634-c5b1331b4dcd",
      "deckAnchorHref": "/decks/019dd923-5ca1-7489-b634-c5b1331b4dcd#slide-13",
      "loopMatches": [
        {
          "to": 15,
          "from": 12,
          "name": "Voice Of Customer",
          "slug": "51-voice-of-customer",
          "bestFor": "Product strategy, customer experience, market research",
          "matchId": "019dd95a-088b-72c8-b7e1-8790d4339f95",
          "evidence": "p13 PTO program with consultant verbatims, p14 client testimonial 'gains immediate', p15 donut showing >1/3 stay 10+ years.",
          "position": 2,
          "objective": "Use team culture + client testimonial + tenure data to prove the relationship works",
          "structure": "What Customers Say (Verbatim) -> The Pattern Across Voices -> The Insight -> The Response",
          "confidence": 65,
          "description": "Let customer quotes and feedback drive the narrative and validate the insight"
        }
      ],
      "arcBeatMatches": [
        {
          "to": 15,
          "from": 11,
          "beatId": "019dd95a-0702-74a3-87d9-40f90ca41d07",
          "arcName": "The Golden Circle",
          "arcSlug": "golden-circle",
          "beatName": "How",
          "beatSlug": "golden-circle-how",
          "evidence": "'CONNECTING ASPIRATIONS' divider + collaborative teams + PTO + client trust",
          "position": 2,
          "confidence": 80,
          "parentBeatName": "Turn",
          "parentBeatSlug": "turn"
        }
      ],
      "imagePathAlt": null,
      "thumbSrc": null,
      "thumbSrcAlt": null,
      "locked": true
    }
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}