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As of September 30, 2024.", "attrs": {}, "canon": { "kind": { "name": "Source note", "slug": "source-note", "status": "active", "canonId": "23484952-494b-4a5e-b1ad-550d0d70e948", "version": 1, "description": "Attribution / source / caveat placed at the slide footer. Numbered footnotes use attrs.numbered." }, "tool": null, "subkind": null, "framework": null }, "subkind": null, "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-01 22:47:47.572+00", "model": "google/gemini-2.5-flash", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "27fdee18-6e17-440a-a2a4-578cffc4654c", "parentComponentId": null }, { "bbox": { "h": 0.02, "w": 0.959, "x": 0.03, "y": 0.948 }, "kind": "source-note", "text": "3. As at September 30, 2024. Net Dollar Retention Rate or \"NDR\" is a non-IFRS measure. See \"Non-IFRS Measures and Industry Metrics\" in the disclaimer of this presentation and refer to the Appendix to this presentation for details on how we calculate Net Dollar Retention Rate.", "attrs": {}, "canon": { "kind": { "name": "Source note", "slug": "source-note", "status": "active", "canonId": "23484952-494b-4a5e-b1ad-550d0d70e948", "version": 1, "description": "Attribution / source / caveat placed at the slide footer. Numbered footnotes use attrs.numbered." }, "tool": null, "subkind": null, "framework": null }, "subkind": null, "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-01 22:47:47.572+00", "model": "google/gemini-2.5-flash", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "4b2c4e82-874d-4ad0-a996-abd9211074d7", "parentComponentId": null }, { "bbox": { "h": 0.06, "w": 0.959, "x": 0.03, "y": 0.885 }, "kind": "source-note", "text": "2. Average Contract Value is calculated as total ARR divided by the number of active customers. Historically, in calculating average contract value, all references to the number of customers or companies we serve included separate accounts per customer based on their installation(s) count. For the third quarter of the fiscal year ended December 31, 2020 and going forward, any separate accounts that our customers may have will be aggregated and counted as one customer based on the contracted customer for the purposes of calculating our average contract value to provide a more precise understanding of this metric. The figures presented for 2017 to 2020 have been adjusted to reflect this methodology change. Average Contract Value is a non-IFRS Measure. See \"Non-IFRS Measures and Industry Metrics\" in the disclaimer of this presentation and refer to the Appendix to this presentation for details on how we calculate Average Contract Value.", "attrs": {}, "canon": { "kind": { "name": "Source note", "slug": "source-note", "status": "active", "canonId": "23484952-494b-4a5e-b1ad-550d0d70e948", "version": 1, "description": "Attribution / source / caveat placed at the slide footer. Numbered footnotes use attrs.numbered." }, "tool": null, "subkind": null, "framework": null }, "subkind": null, "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-01 22:47:47.572+00", "model": "google/gemini-2.5-flash", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "5844c548-bf71-4820-8537-99c8c96f7e85", "parentComponentId": null }, { "bbox": { "h": 0.02, "w": 0.959, "x": 0.03, "y": 0.97 }, "kind": "source-note", "text": "4. As at September 30, 2024. ARR is a non-IFRS measure. 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