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          "text": "The information presented within this presentation includes certain financial measures and ratios such as \"Adjusted EBITDA\", \"Adjusted EBITDA as a percentage of revenue“, “Revenue at constant currency”, “Non-IFRS gross profit as a percentage of revenue”, “Non-IFRS general and administrative expenses as a percentage of revenue”, “Non-IFRS research and development expenses as a percentage of revenue” and “Non-IFRS sales and marketing expenses as a percentage of revenue”. These measures and ratios are not recognized measures and ratios under IFRS and do not have a standardized meaning prescribed by IFRS and are therefore unlikely to be comparable to similar measures and ratios presented by other companies. Rather, these measures and ratios are provided as additional information to complement those IFRS measures and ratios by providing further understanding of our results of operations from management's perspective. Accordingly, these measures and ratios should not be considered in isolation nor as a substitute for analysis of our financial information reported under IFRS. These non-IFRS measures and ratios are used to provide investors with supplemental measures and ratios of our operating performance and thus highlight trends in our core business that may not otherwise be apparent when relying solely on IFRS measures and ratios. We also believe that securities analysts, investors and other interested parties frequently use non-IFRS measures and ratios in the evaluation of issuers. Our management also uses non-IFRS measures and ratios in order to facilitate operating performance comparisons from period to period, to prepare annual operating budgets and forecasts and to determine components of management compensation.",
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          "text": "When calculating the Adjusted EBITDA included in our financial outlook for full year ended March 31, 2023, we considered IFRS measures including revenue, direct cost of revenue, and operating expenses. Our financial outlook is based on a number of assumptions, including that the jurisdictions in which Lightspeed has significant operations do not drastically strengthen or re-strengthen strict measures put in place to help slow the transmission of COVID-19 or put in place new or additional measures in response to a resurgence of the virus or the proliferation of a new variant thereof; requests for subscription pauses and churn rates owing to business failures remain in line with planned levels; our ability to grow our Customer Locations in line with our planned levels; revenue streams resulting from partner referrals remaining in line with historical rates (particularly in light of the continued expansion of our payments solutions, which compete with the solutions offered by some of these referral partners); customers adopting our payments solutions having an average GTV at or above that of our planned levels; future uptake of our payments solutions remaining in line with past rates and expectations, including that transaction-based revenue growth will be more than twice the rate of subscription revenue growth year-over-year; gross margins reflecting this trend in revenue mix; our ability to price our payments solutions in line with our expectations and to achieve suitable margins; our ability to achieve success in the continued expansion of our payments solutions; historical seasonal trends return to certain of our key verticals and impact our GTV and transaction-based revenues; continued success in module adoption expansion throughout our customer base; our ability to successfully integrate the companies we have acquired and to derive the benefits we expect from the acquisition thereof including expected synergies resulting from the prioritization of our flagship Lightspeed Retail and Lightspeed Restaurant offerings; market acceptance and adoption of our flagship offerings; our ability to attract and retain key personnel required to achieve our plans; our ability to manage customer churn; our ability to manage customer discount and payment deferral requests; and assumptions as to inflation, changes in interest rates, consumer spending, foreign exchange rates and other macroeconomic conditions. Our financial outlook does not give effect to the potential impact of acquisitions that may be announced or closed after the date hereof. Our financial outlook, including the various underlying assumptions, constitutes forward-looking information and should be read in conjunction with the cautionary statement on forward-looking information herein. Many factors may cause our actual results, level of activity, performance or achievements to differ materially from those expressed or implied by such forward-looking information, including but not limited to the risks and uncertainties related to: any pandemic such as the COVID-19 pandemic, the risk of any new or continued resurgence of the COVID-19 virus or any variants or mutations in our core geographies and the resulting impact on SMBs, including heightened levels of churn owing to business failures, requests for subscription pauses and delayed purchase decisions; the Russian invasion of Ukraine and reactions thereto; our inability to attract and retain customers; our inability to increase customer sales; our inability to implement our growth strategy; our inability to continue the acceleration of the global rollout and adoption of our payments solutions; our reliance on a small number of cloud service suppliers and suppliers for parts of the technology in our payments solutions; our ability to maintain sufficient levels of hardware inventory; our inability to improve and enhance the functionality, performance, reliability, design, security and scalability of our platform; our ability to prevent and manage information security breaches or other cyber-security threats; our inability to compete against competitors; strategic relations with third parties; our reliance on integration of third-party payment processing solutions; compatibility of our solutions with third-party applications and systems; changes to technologies on which our platform is reliant; our inability to obtain, maintain and protect our intellectual property; risks relating to international operations, sales and use of our platform in various countries; our liquidity and capital resources; litigation and regulatory compliance; changes in tax laws and their application; our ability to expand our sales, marketing and support capability and capacity; maintaining our customer service levels and reputation; macroeconomic factors affecting small and medium-sized businesses, including inflation, changes in interest rates, consumer spending trends; and exchange rate fluctuations. The purpose of the forward-looking information is to provide the reader with a description of management's expectations regarding our financial performance and may not be appropriate for other purposes.",
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          "text": "Economic conditions in our core geographies and verticals, including consumer confidence, disposable income, consumer spending and employment, remaining at close to current levels.\nThe COVID-19 pandemic, including any variants, having durably subsided with broad immunity achieved in our core geographies and verticals, including the elimination of social distancing measures and other restrictions generally in such markets.\nCustomer adoption of our payments solutions in line with past rates and expectations, with new customers having an average GTV at or above planned levels.\nGross margin continuing to decrease as a percentage of revenue as more customers adopt our payments solutions.\nOur ability to price our payment processing solutions in line with our expectations, including leveraging our GPV growth to improve our take rates.\nOur ability to achieve success in the continued expansion of our payments solutions.\nRevenue streams resulting from partner referrals remaining in line with historical rates (particularly in light of the continued expansion of our payments solutions, which compete with the solutions offered by some of these referral partners).\nLong-term growth in subscription revenue of 10% or more per year, including growth in subscription ARPU, in line with past rates and expectations, driven by customer adoption of additional solutions and modules and the introduction of new solutions, modules and functionalities, including our flagship Lightspeed Retail and Lightspeed Restaurant offerings.\nOur ability to price solutions and modules in line with our expectations.\nOur ability to recognize synergies and reinvest those synergies in core areas of the business as we prioritize our flagship Lightspeed Retail and Lightspeed Restaurant offerings.\nGrowth in Customer Locations in line with our strategy of focusing our attention on higher GTV customers.\nOur ability to successfully integrate acquired companies and to derive expected benefits from such acquisitions.\nOur ability to increase our operating efficiencies by consolidating infrastructure and hosting contracts with certain providers and consolidating certain service centers into lower cost geographies.\nOur ability to attract, develop and retain key personnel.\nThe ability to effectively develop and expand our labour force, including our sales, marketing, support and product and technology operations, in each case both domestically and internationally.\nOur ability to manage customer churn.\nOur ability to manage requests for subscription pauses, customer discounts and payment deferral requests.\nAssumptions as to foreign exchange rates and interest rates, including inflation.\nOur ability to successfully sell our Lightspeed Capital offering to our customers.",
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          "text": "The COVID-19 pandemic, including the risk of any new or continued resurgence in our core geographies and the resulting impact on SMBs, including heightened levels of churn owing to business failures, requests for subscription pauses, payment deferrals and delayed purchase decisions.\nThe Russian invasion of Ukraine and reactions thereto.\nSupply chain risk and the impact of shortages in the supply chain on our merchants.\nOther macroeconomic factors affecting SMBs, including inflation, changes in interest rates and consumer spending trends.\nOur ability to manage the impact of foreign currency fluctuations on our revenues and results of operations.\nOur ability to implement our growth strategy and the impact of competition.\nThe substantial investments and expenditures required in the foreseeable future to expand our business.\nOur liquidity and capital resources, including our ability to secure debt or equity financing on satisfactory terms.\nOur ability to increase scale and operating leverage.\nOur ability to continue the acceleration of the global rollout and adoption of our payments and other financial solutions.\nOur reliance on a small number of cloud service providers and suppliers for parts of the technology in our payments solutions.\nOur ability to improve and enhance the functionality, performance, reliability, design, security and scalability of our platform.\nOur ability to prevent and manage information security breaches or other cyber-security threats.\nOur ability to compete and satisfactorily price our solutions in a highly fragmented and competitive market.\nStrategic relations with third parties, including our reliance on integration of third-party payment processing solutions.\nOur ability to maintain sufficient levels of hardware inventory.\nCompatibility of our solutions with third-party applications and systems.\nChanges to technologies on which our platform is reliant.\nOur ability to obtain, maintain and protect our intellectual property.\nRisks relating to our international operations, sales and use of our platform in various countries.\nSeasonality in our business and in the business of our customers.\nLitigation and regulatory compliance.\nOur ability to expand our sales capability and maintain our customer service levels and reputation.\nGross profit and operating expenses being measures determined in accordance with IFRS, and the fact that such measures may be affected by unusual, extraordinary, or non-recurring items, or by items which do not otherwise reflect operating performance or which hinder period-to-period comparisons.\nAny potential acquisitions or other strategic opportunities, some of which may be material in size or result in significant integration difficulties or expenditures, or otherwise impact our ability to achieve profitability on our intended timeline or at all.",
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