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  "arcBeats": [
    {
      "from": 6,
      "to": 7,
      "label": "Problem",
      "description": "The problem is clearly stated, and its significance is elaborated."
    },
    {
      "from": 5,
      "to": 5,
      "label": "Solution",
      "description": "The solution is presented as a purpose-built AI agent for financial services customer ops."
    },
    {
      "from": 4,
      "to": 10,
      "label": "Competition",
      "description": "The competitive landscape is discussed, and the solution is positioned as superior."
    },
    {
      "from": 8,
      "to": 12,
      "label": "Traction",
      "description": "Traction is shown through ARR growth, customer sentiment, and growing AI conversations."
    },
    {
      "from": 2,
      "to": 2,
      "label": "Team",
      "description": "The team is presented as uniquely qualified."
    }
  ],
  "loops": [
    {
      "from": 6,
      "to": 7,
      "label": "Cost Of Inaction",
      "description": "to show the cost of not using AI in customer ops"
    },
    {
      "from": 5,
      "to": 5,
      "label": "Quick Win Big Bet",
      "description": "to present the solution as a quick win and a big bet"
    }
  ]
}