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We identified six habits that Dynamics embrace to help their stakeholders become smarter risk takers throughout digital transformation (Figure 2). The first habit centres on going all-in on the organisation’s digital plan. Internal audit functions can’t help their organisations thrive digitally if they don’t have a line of sight to the organisations’ digital transformation strategies. So, Dynamics plug into strategy and keep the function in lockstep. CEO and board support helps them maintain alignment and advance the function’s digital fitness.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 18:13:45.329+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "b70c6e7e-e9e7-49fe-869e-70e647b9d6bc", "parentComponentId": null }, { "bbox": { "h": 0.05, "w": 0.41, "x": 0.54, "y": 0.42 }, "kind": "paragraph", "text": "Vanessa C. L. 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(Responses are 'Doing now') Base: 97 Dynamics; 137 Actives; 254 Beginners", "attrs": null, "canon": { "kind": { "name": "Disclaimer", "slug": "disclaimer", "status": "active", "canonId": "91173477-d91f-4024-bbaf-d4f93e3f82dc", "version": 1, "description": "Legal/cautionary text that occupies most of the body of its slide." }, "tool": null, "subkind": null, "framework": null }, "subkind": null, "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 18:13:43.614+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "919887eb-8b27-46ec-a221-bbc7d5254af6", "parentComponentId": null }, { "bbox": { "h": 0.02, "w": 0.23, "x": 0.728, "y": 0.0094 }, "kind": "disclaimer", "text": "2019 State of the Internal Audit Profession Study | 10", "attrs": null, "canon": { "kind": { "name": "Disclaimer", "slug": "disclaimer", "status": "active", "canonId": "91173477-d91f-4024-bbaf-d4f93e3f82dc", "version": 1, "description": "Legal/cautionary text that occupies most of the body of its slide." }, "tool": null, "subkind": null, "framework": null }, "subkind": null, "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 18:13:43.614+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "9bd0aa53-a753-4bd8-9a85-4983c7d01b75", "parentComponentId": null }, { "bbox": { "h": 0.03, "w": 0.3, "x": 0.048, "y": 0.0074 }, "kind": "legend", "text": "Dynamics, Actives, Beginners", "attrs": null, "canon": { "kind": { "name": "Legend", "slug": "legend", "status": "active", "canonId": "31361933-3d22-4c70-bbad-0801e9fffc0c", "version": 1, "description": "Color/symbol decoder placed adjacent to a chart or diagram." }, "tool": null, "subkind": null, "framework": null }, "subkind": null, "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 18:13:43.614+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "395db074-d903-415e-8fc0-cec734fb27c1", "parentComponentId": null }, { "bbox": null, "kind": "metric", "text": "Percentage of respondents: 71%", "attrs": null, "canon": { "kind": { "name": "Metric", "slug": "metric", "status": "active", "canonId": "019de52c-f923-73bf-8081-d0b1a8c5264d", "version": 1, "description": "Big-number or KPI value." }, "tool": { "name": "Quantification", "slug": "quantification", "status": "active", "bestFor": null, "canonId": "019dd9e1-47ab-72ce-a079-aab1f5299e88", "version": 1, "bodyDocId": null, "description": "Translating a claim into numbers, charts, or tables.", "familyLabel": null }, "subkind": null, "framework": null }, "subkind": "primary", "groupRole": null, "confidence": null, "extraction": { "at": "2026-04-24 16:34:14+00", "model": "or:google/gemini-3.1-flash-lite-preview", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "019dd952-3be7-728b-ac04-2e3b3ffe0f99", "parentComponentId": null }, { "bbox": { "h": 0.105, "w": 0.405, "x": 0.556, "y": 0.00171 }, "kind": "paragraph", "text": "To keep pace with their organisation's digital transformation, it's essential that internal audit functions both inject new talent and upskill staff. 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Dynamics are working with their organisations on digital initiatives to increase internal audit's level of digital knowledge; they're partnering with risk and compliance functions on training investments; and they're building upskilling programmes of their own. As they streamline internal audit operations through technology, internal audit leaders can redirect the generated efficiency to create time for upskilling and innovation.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 18:13:51.444+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "0179b659-9bae-4cbd-9cbd-43959c875ffa", "parentComponentId": null }, { "bbox": { "h": 0.315, "w": 0.415, "x": 0.537, "y": 0.325 }, "kind": "paragraph", "text": "Upskilling may require changing internal audit's philosophy as a profession so it can tolerate more risk. Health insurer Health Care Service Corporation's internal audit function has found success in creating a more innovative culture. \"We have a culture that addresses risk by engaging with new ideas and technologies. This challenges our staff to go outside of their comfort zone and grow,\" reports Robert Lembach, vice president of internal audit. \"Most automation in the department has come from being pragmatic and engaging staff to think about how to solve problems through automation. It motivates them beyond just ticking and tying. We have to challenge our staff because there is risk in doing things the old way: not getting the most value out of our people and constantly recruiting.\"", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 18:13:51.444+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "3530f186-99e8-46e7-9ef3-ee0530edf55c", "parentComponentId": null }, { "bbox": { "h": 0.235, "w": 0.415, "x": 0.537, "y": 0.083 }, "kind": "paragraph", "text": "Internal audit also has to have access to very-deep-subject-matter specialists, so Dynamics are working hard to identify people from within who have the aptitudes and adjacent skills to become experts. Auditors with business acumen who have demonstrated mathematics or data skills or who have educational backgrounds in science, math, statistics, economics, and certain other fields that build critical thinking are learning data science. Many Dynamics are creating centres of excellence and turning to outside service providers to fill specialised skills needs — particularly for emerging technologies expertise and for deep business understanding (Figure 5).", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 18:13:51.444+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "5a9eb56e-2112-453f-bdf0-06f104ca7105", "parentComponentId": null }, { "bbox": { "h": 0.165, "w": 0.415, "x": 0.537, "y": 0.645 }, "kind": "paragraph", "text": "Internal audit will always need new skill sets. And though audit skills will continue to be foundational, auditors in the near future will look different than they do today as they blend those traditional skills with digital and business acumen. In today's highly competitive market for technical skills, if internal audit functions fail to continually invest in and reward their people's digital skills — and provide them with the technology they expect — retention will suffer. Dynamics understand that lesson.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 18:13:51.444+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "ec13a3e4-b472-4513-8bcb-4acd0f3e7f0e", "parentComponentId": null }, { "bbox": { "h": 0.455, "w": 0.415, "x": 0.048, "y": 0.358 }, "kind": "paragraph", "text": "Nationwide Mutual Insurance senior vice president and chief audit executive, Greg Jordan has taken a creative approach to upskilling his team and the business. He knows that \"what you knew yesterday is outdated today, and what we know today is outdated tomorrow.\" Internal audit is driving increased value on emerging technologies by producing white papers on the risk and controls considerations on these technologies. \"We also have in our plan to produce white papers on cryptocurrencies and blockchain. It will help the business with risks they should be thinking about, and it also educates our own team. For our 100 hours of office-required training, we're going to be more prescriptive and assign more case studies to be more hands-on with learning. We'll also have more mock audits, more activities to move our activities to an automated fashion.\" Jordan believes it's unacceptable to have their business partners using AI and RPA and not have a level of requisite knowledge within the internal audit team.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 18:13:51.444+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "eec1db03-4af5-4fee-b719-89cce8d4d919", "parentComponentId": null }, { "bbox": null, "kind": "quote", "text": "What you knew yesterday is outdated today, and what we know today is outdated tomorrow. — Greg Jordan, Nationwide Mutual Insurance", "attrs": null, "canon": { "kind": { "name": "Quote", "slug": "quote", "status": "active", "canonId": "019de52c-f8fb-751e-8bc6-d58e2d59562a", "version": 1, "description": "Pull quote or testimonial." }, "tool": { "name": "Authority citation", "slug": "authority-citation", "status": "active", "bestFor": null, "canonId": "019dd9e1-49ae-7557-89ad-3fca70469b45", "version": 1, "bodyDocId": null, "description": "Quoting an authority figure, study, or precedent to lend weight.", "familyLabel": null }, "subkind": null, "framework": null }, "subkind": null, "groupRole": null, "confidence": null, "extraction": { "at": "2026-04-24 16:34:15+00", "model": "or:google/gemini-3.1-flash-lite-preview", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "019dd952-3be7-728b-ac04-da4a61a3aa72", "parentComponentId": null }, { "bbox": { "h": 0.015, "w": 0.177, "x": 0.775, "y": 0.945 }, "kind": "source-note", "text": "2019 State of the Internal Audit Profession Study | 11", "attrs": null, "canon": { "kind": { "name": "Source note", "slug": "source-note", "status": "active", "canonId": "23484952-494b-4a5e-b1ad-550d0d70e948", "version": 1, "description": "Attribution / source / caveat placed at the slide footer. 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All rights reserved. PwC refers to the US member firm or one of its subsidiaries or affiliates, and may sometimes refer to the PwC network. Each member firm is a separate legal entity. Please see www.pwc.com/structure for further details. 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