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values and beliefs.", "attrs": null, "canon": { "kind": { "name": "Callout", "slug": "callout", "status": "active", "canonId": "019de52c-f8d3-761a-8953-7d37080de5e2", "version": 1, "description": "Highlighted callout box." }, "tool": { "name": "Visual emphasis", "slug": "visual-emphasis", "status": "active", "bestFor": null, "canonId": "019dd9e1-474b-736b-a8eb-a794dd88241c", "version": 1, "bodyDocId": null, "description": "Drawing the eye to one element above the rest of the slide.", "familyLabel": null }, "subkind": null, "framework": null }, "subkind": null, "groupRole": null, "confidence": null, "extraction": { "at": "2026-04-24 14:40:35+00", "model": "or:google/gemini-3.1-flash-lite-preview", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "019dd952-0491-71ac-9dca-9372be93a1c4", "parentComponentId": null }, { "bbox": { "h": 0.1, "w": 0.15, "x": 0.63, "y": 0.7 }, "kind": "image", "text": "Signature of Michele Parmelee", "attrs": null, "canon": { "kind": { "name": "Image", "slug": "image", "status": "active", "canonId": "019de52c-f978-701f-a720-51d029d769e7", "version": 1, "description": "Photo, illustration, screenshot or icon." }, "tool": null, "subkind": { "name": "Illustration", "slug": "illustration", "status": "active", "canonId": "019de52c-fe76-7772-a5ac-c0b7294d7615", "version": 1, "description": null }, "framework": null }, "subkind": "illustration", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 18:23:56.937+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "5c9c52bc-2f0a-4036-86c8-eb4832ee1004", "parentComponentId": null }, { "bbox": { "h": 0.3, "w": 0.25, "x": 0.07, "y": 0.2 }, "kind": "paragraph", "text": "The fieldwork for the 2020 Millennial Survey began in late November 2019 and concluded a week into the new year. During the final phase of our analysis, the World Health Organization reported on social media that “a cluster of pneumonia cases” had been observed in China’s Hubei province. We had no way of knowing it, but the world was about to change dramatically.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 18:23:56.937+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "22158209-4f47-4631-9611-82a1a96994f0", "parentComponentId": null }, { "bbox": { "h": 0.2, "w": 0.25, "x": 0.35, "y": 0.2 }, "kind": "paragraph", "text": "During the next three months, our Millennial Survey team crunched numbers, developed observations and storylines, and began drafting the report in anticipation of an early May launch. But while this work was transpiring, the escalating global health and economic crises made it evident that much of the insight from the data we already collected was quickly becoming dated. Those insights reflected a different time and different set of circumstances.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 18:23:56.937+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "283bff6a-6e9b-493a-8877-a87792d7f7da", "parentComponentId": null }, { "bbox": { "h": 0.05, "w": 0.25, "x": 0.63, "y": 0.82 }, "kind": "paragraph", "text": "Michele Parmelee\nDeloitte Global Chief Purpose and People Officer", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 18:23:56.937+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "2bcd2201-6595-4a92-bd4e-23d38a6ebd6f", "parentComponentId": null }, { "bbox": { "h": 0.3, "w": 0.25, "x": 0.63, "y": 0.33 }, "kind": "paragraph", "text": "What you’ll note in the following pages is that these younger generations remain committed to their values and beliefs. If anything, the pandemic has reinforced their desire to help drive positive change in their communities and around the world. And they continue to push for a world in which businesses and governments mirror that same commitment to society, putting people ahead of profits and prioritizing environmental sustainability, diversity and inclusion, and income equality. As we move toward another new normal, we all have an opportunity to reset and reimagine a better normal, a brighter future reshaped with these values in mind.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 18:23:56.937+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "6cd9913c-cb4c-44d6-8183-87595f4ce14d", "parentComponentId": null }, { "bbox": { "h": 0.25, "w": 0.25, "x": 0.35, "y": 0.45 }, "kind": "paragraph", "text": "There was still relevancy to the information, but it needed to be considered in a completely different context. So we quickly developed and administered a smaller “pulse” survey to approximately half as many people as the initial survey, 13 countries¹ instead of 43 for millennials and 20 for Gen Zs. We repeated many of the questions from the first study so we could gauge the effect of the pandemic on opinions. The remaining questions were new and focused on pandemic-related issues.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 18:23:56.937+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "c565c304-b3f5-4480-8b79-889126494b7a", "parentComponentId": null }, { "bbox": { "h": 0.1, "w": 0.25, "x": 0.63, "y": 0.2 }, "kind": "paragraph", "text": "Accordingly, the report that follows reflects the views of millennials and Gen Zs both pre-pandemic and during the crisis. 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Battle-hardened by the trying circumstances that have shaped their generations from the beginning, these younger generations are remaining steadfast, refusing to compromise their values—and that attitude may ultimately help change society. While it's too early to know the long-term impacts of the pandemic on any age group, the 2020 Deloitte Global Millennial Survey reveals younger generations whose resilience and determination will surely shape the world that emerges.\n\nPandemic-related shutdowns have hit these generations hard, especially younger members. Almost 30% of Gen Zs and a quarter of younger millennials (25–30 years old) who took our pulse survey in late April or early May reported either losing their jobs or having been placed on temporary, unpaid leave. 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In 11 of the 13 pulse countries, respondents actually expressed lower levels of stress than they'd reported in the primary survey five months earlier. Overall results also showed greater optimism about the environment, a strong commitment to financial responsibility and saving, and favorable views of the responses to the pandemic by government, business and their own employers.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 18:23:59.615+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "0a86b385-a3c6-46fe-a61e-8dc4dd640140", "parentComponentId": null }, { "bbox": { "h": 0.55, "w": 0.28, "x": 0.66, "y": 0.16 }, "kind": "paragraph", "text": "That doesn't mean young people aren't concerned about the environment, their families' well-being, their long-term career and financial outlooks, or a variety of other issues. 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The adage \"it takes years to build a reputation and a minute to ruin it\" suggests that a few constructive actions taken during a crisis are not enough to overcome the lukewarm opinions many millennials and Gen Zs have about business. 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"locked": true }, { "page": 35, "type": "appendix", "title": "Includes a methodological explanation for a composite score calculation in item 12.", "function": "appendix", "rawType": "appendix", "block": null, "metadata": { "slideType": "appendix", "slideTypeCanon": { "name": "Appendix", "slug": "appendix", "status": "active", "canonId": "019de52d-0762-71f8-b564-89ab863301cc", "version": 1, "description": null }, "function": "appendix", "functionCanon": { "name": "Appendix", "slug": "appendix", "status": "active", "canonId": "019de52d-138d-750b-83c3-49b4bc7a7a38", "version": 1, "description": null }, "density": "balanced", "densityScore": 43, "componentCount": 3, "textChars": 2165, "nDataPoints": 0, "notes": "Includes a methodological explanation for a composite score calculation in item 12.", "elementsJson": [ "numbered_list" ], "confidence": 1, "extraction": { "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "at": "2026-05-02 18:23:59.861+00", "seconds": 3.14, "promptVersion": "v2-canon-conditioned" } }, "links": { "slide": "/slides/019dd923-5de0-76bd-a16a-a670e7435160/35", "deck": "/decks/019dd923-5de0-76bd-a16a-a670e7435160", "deckAnchor": "/decks/019dd923-5de0-76bd-a16a-a670e7435160#slide-35", "deckJson": "/decks/019dd923-5de0-76bd-a16a-a670e7435160.json" }, "components": [ { "bbox": { "h": 0.65, "w": 0.42, "x": 0.07, "y": 0.21 }, "kind": "list", "text": "01. The countries surveyed in the “pulse survey” in April-May 2020 include Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, South Korea, Spain, the UK and the US.\n02. Sirin Kale, “I’m stuck in limbo’: Will the Covid generation of young people face long-term fallout?”, Guardian, May 30, 2020.\n03. Matt Haig, Twitter post, May 3, 2020, https://twitter.com/matthaig1/status/1256982826978873344?lang=en\n04. Christopher Ingraham, “The staggering millennial wealth deficit, in one chart,” Washington Post, December 3, 2019.\n05. Peter Gleick, “The environment, climate, and a global pandemic,” Pacific Institute, April 28, 2020.\n06. Adedayo Akala, “More big employers are talking about permanent work-from-home positions,” CNBC, May 3, 2020; Jack Kelly, “Here are the companies leading the work-from-home revolution,” Forbes, May 24, 2020.", "attrs": null, "canon": { "kind": { "name": "List", "slug": "list", "status": "active", "canonId": "019de52c-f94b-779b-a53b-fd4904a5f4d2", "version": 1, "description": "Bullet or numbered list." }, "tool": null, "subkind": { "name": "Numbered list", "slug": "numbered", "status": "active", "canonId": "019de52c-fcc0-7718-a284-a4250c805df2", "version": 1, "description": null }, "framework": null }, "subkind": "numbered", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 18:23:59.861+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "9810a0d7-4708-4383-8266-070b4182bd61", "parentComponentId": null }, { "bbox": { "h": 0.65, "w": 0.42, "x": 0.51, "y": 0.21 }, "kind": "list", "text": "07. Naima Hoque Essing and Jeff Loucks, COVID-19 outlook for the US telecom sector, Deloitte, May 2020.\n08. Deloitte Insights, The Fourth Industrial Revolution: At the intersection of readiness and responsibility, January 20, 2020.\n09. Geoff Colvin, “The 2010s were the decade that forced CEOs to get political,” Fortune, December 19, 2019; Melanie Meador, “In today’s climate, should CEOs speak out of political issues?”, Quantified Communications, February 5, 2020.\n10. Klaus Schwab, “Davos Manifesto 2020: The universal purpose of a company in the Fourth Industrial Revolution,” World Economic Forum, December 2, 2019.\n11. Business Roundtable, “Business Roundtable redefines the purpose of a corporation to promote ‘an economy that serves all Americans,’” August 19, 2019.\n12. Results were aggregated using the percentages of respondents expressing positive outlooks regarding each of the five questions. 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