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"subkind": "primary", "groupRole": null, "confidence": null, "extraction": { "at": "2026-04-24 16:36:42+00", "model": "or:google/gemini-3.1-flash-lite-preview", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "019dd952-3beb-760d-a9e6-e41d8e43e883", "parentComponentId": null }, { "bbox": { "h": 0.25, "w": 0.26, "x": 0.066, "y": 0.165 }, "kind": "paragraph", "text": "that provides integrated solutions for communication, navigation and automation systems for the marine and offshore oil and gas industries. \"Not only do we need talent who are skilled in all things digital, but we also need people who possess an intimate knowledge of our business and industry. It is hard to find someone who ticks all the right boxes.\"", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 18:36:05.882+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "26011dd4-daba-4996-a35c-84bbf8bca618", "parentComponentId": null }, { "bbox": { "h": 0.25, "w": 0.26, "x": 0.49, "y": 0.165 }, "kind": "paragraph", "text": "Interestingly, in our survey we found that 69% of respondents expected or encouraged the next generations they hire - including their family members - to gain experience outside the family business. They recognise that no company has a monopoly on digital innovation, and it's better to learn from a broad base of experience. In PwC's recent study (Same passions, different paths, 2017), we found that young family members are joining their family's enterprise and already making a difference in digital technology.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 18:36:05.882+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "358a9113-a309-4951-80f0-2fd18eac86f3", "parentComponentId": null }, { "bbox": { "h": 0.35, "w": 0.26, "x": 0.278, "y": 0.165 }, "kind": "paragraph", "text": "\"There's a big generational divide between the older, grey-haired, silver foxes and the next generation coming in,\" says Paul Andrews, Founder and Managing Director of Family Business United, a UK-based resource centre for family businesses. \"Once they get these younger people, it's important to empower and enable the disruptive generation and allow them to do their job. The family businesses that don't embrace change probably won't be here in 20 years' time because they haven't taken the steps to address these issues now. When they do, it may be too late.\"", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 18:36:05.882+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "d399db66-bdb4-4dd9-b2dc-59389b07354b", "parentComponentId": null }, { "bbox": { "h": 0.35, "w": 0.26, "x": 0.066, "y": 0.4 }, "kind": "paragraph", "text": "One place to start is the board, where a strong combination of directors with the right skills can be hugely beneficial as family businesses look to tackle digitalisation. Another focus can be on millennials, who are the best-educated generation in history and are extremely tech-savvy. They have a significant amount to offer families grappling with issues such as digitalisation. They are global citizens and represent a rich source of solutions to the skills gap, given their experience and education. And here's an important point: part of legacy will be determined by the way in which family businesses encourage the next generation to be involved.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 18:36:05.882+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "f899d779-6694-4157-9df2-74a00100728d", "parentComponentId": null }, { "bbox": null, "kind": "quote", "text": "There’s a big generational divide between the older, grey-haired, 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At Viessmann Group, a German energy solutions provider, Chairman Martin Viessmann explained in a recent PwC study (PwC/INTES 2017, Strategien erfolgreicher Familienunternehmen: Konservative Innovatoren) that his son had been responsible for driving digital transformation before taking on a larger role in the company. \"Digital transformation not only requires new technical solutions, it also requires a new culture. Family businesses are well-advised to use the digital skills of the next generation to successfully shape change,\" Viessmann said. Rikki Maizey, one of our survey respondents, is Chief Executive of Maizey Plastics, a large South African maker of industrial plastics. He explains how he has employed his son in a new role: developing an online store for the company's current and prospective customers. \"My son Richard has been working in the organisation for close to 18 months, but you know, we're dealing with Gen Y here. 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There is an important note of caution here. Anecdotally, we hear from leaders that getting their own kids to join the business is difficult and requires increasing flexibility about what roles they might play. Next-generation members as a group are better educated and have more choices than preceding generations. They demand more meaningful work and have higher expectations from employers. Luring home next-generation family members after educating them abroad and widening their horizons presents the same hiring challenge. Why should young people return to the family firm in Vietnam when they can start something new with university friends in Montreal? Eddy Lee is a fourth-generation member of the owning family of Lee Kum Kee, a Hong Kong-based firm famous for making the oyster sauce and condiments of the same name (see case study, \"The value of constant entrepreneurship,\" page 30). Lee, who is in charge of the family's affairs and investment, says the company is making an extra effort to integrate the next generation into the family business in various ways.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 18:35:58.466+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "d356ae03-44e4-4ae3-9d95-185cfb44a6d7", "parentComponentId": null }, { "bbox": { "h": 0.47, "w": 0.23, "x": 0.702, "y": 0.165 }, "kind": "quote", "text": "It's...dangerous to put an unmanageable or unfair burden on the next generation. You have to create a climate and a system where future success is not solely dependent on the next generation. You have to create a system where the next generation can slot in and feel happy and at home and enabled. You can't rely too much on them, but at the same time, let them fly. 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