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How can we leverage LLM in its current infancy...to solve this problem faster, cheaper, [and] better? 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moving to a system with built-in intelligence and context. AI agents can think, plan and work with humans to do tasks in a dynamic way. Using LLMs, the system interprets human intentions and adapts based on experience, integrating organizational knowledge for better decision-making. It also needs leaders to commit to using AI-first approaches like AIOps, serverless computing and API-driven access, while ensuring communication, security and integration are adapted to help the system be more agile and efficient. Top quartile companies in our Digital Core Index are 2X more likely to apply cognitive elements like event data, telemetry and predictive analytics to make automation smarter (Figure 5).", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 18:40:48.639+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "fe945d03-230c-4bef-95e2-c91334d35b83", "parentComponentId": null }, { "bbox": { "h": 0.12, "w": 0.48, "x": 0.049, "y": 0.252 }, "kind": "quote", "text": "\"All the systems that we have, they haven't been designed to talk to generative AI, for example, and none of them have been designed to talk to any of the other, most of the time. So, by default, because generative AI did not even exist when these systems were created, [the] challenge will be how do you make sure that you don't have to change everything to be generative AI but the other way around, right?\"", "attrs": null, "canon": { "kind": { "name": "Quote", "slug": "quote", "status": "active", "canonId": "019de52c-f8fb-751e-8bc6-d58e2d59562a", "version": 1, "description": "Pull quote or testimonial." }, "tool": null, "subkind": { "name": "Pull quote", "slug": "pull-quote", "status": "active", "canonId": "019de52c-fbf9-76fe-97e1-a0b7540445c9", "version": 1, "description": null }, "framework": null }, "subkind": "pull-quote", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 18:40:48.639+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "14bcaf65-b103-42c1-952a-102b39bf114d", "parentComponentId": null }, { "bbox": null, "kind": "quote", "text": "\"All the systems that we have, they haven't been designed to talk to generative AI, for example, and none of them have been designed to talk to any of the other, most of the time. So, by default, because generative AI did not even exist when these systems were created, [the] challenge will be how do you make sure that you don't have to change everything to be generative AI but the other way around, right?\" —Global Marketing Director at a conglomerate spanning consumer and industrial sectors", "attrs": null, "canon": { "kind": { "name": "Quote", "slug": "quote", "status": "active", "canonId": "019de52c-f8fb-751e-8bc6-d58e2d59562a", "version": 1, "description": "Pull quote or testimonial." }, "tool": { "name": "Authority citation", "slug": "authority-citation", "status": "active", "bestFor": null, "canonId": "019dd9e1-49ae-7557-89ad-3fca70469b45", "version": 1, "bodyDocId": null, "description": "Quoting an authority figure, study, or precedent to lend weight.", "familyLabel": null }, "subkind": null, "framework": null }, "subkind": null, "groupRole": null, "confidence": null, "extraction": { "at": "2026-04-24 08:53:16+00", "model": "claude-code-default", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "019dd951-a671-77dc-a37d-bbf5b200256f", "parentComponentId": null }, { "bbox": { "h": 0.024, "w": 0.35, "x": 0.565, "y": 0.822 }, "kind": "source-note", "text": "Source: Digital Core survey (Nov 2023): N= 1,500; percentages represent respondents who selected the response “1-Completely”", "attrs": null, "canon": { "kind": { "name": "Source note", "slug": "source-note", "status": "active", "canonId": "23484952-494b-4a5e-b1ad-550d0d70e948", "version": 1, "description": "Attribution / source / caveat placed at the slide footer. 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Benefit from the security, reliability and integration provided by these large anchor partners.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 18:40:52.627+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "5c769713-9c9e-411d-94ea-c5af4175da33", "parentComponentId": null }, { "bbox": { "h": 0.45, "w": 0.65, "x": 0.05, "y": 0.45 }, "kind": "paragraph", "text": "This principle accelerates adoption of next-generation technologies at speed. It uses big ecosystem partners as the main platforms to reduce risks like security concerns and technical debt. Traditionally, enterprises have been hesitant to adopt early-stage innovations, especially from startups or open-source solutions. They are worried about security, long-term viability and how these solutions would integrate with their IT infrastructure. Earlier, traditional companies would wait for innovations to become more commercially stable before adopting them, while digital natives and disruptors would adapt early-stage innovations to create competitive differentiation. With larger ecosystem partners like Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), SAP, Salesforce, Oracle and Workday now providing access to early-stage innovations through marketplaces and partnerships, businesses no longer need to wait. Take OpenAI. Its early adoption and success with ChatGPT in large enterprises is partly due to its integration with the Azure platform. 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We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. 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