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The project scope entailed an assessment of the administrative support functions, which include Facilities Planning and Administration, General Services and Security. The Administration function currently delivers a wide range of services in-house for the Authority, including lease management of corporate facilities, management of fleet of corporate vehicles, repair and maintenance of horticultural equipment, print and imaging services, building services, and security for corporate facilities. The NYCHA-BCG team diagnostic identified opportunities to reduce expenses through more efficient use of current resources and outsourcing of non-core functions. Corporate office facilities are significantly underutilized with at least 15% and up to 50% under-utilized space, creating opportunity to sublease excess space. NYCHA also currently performs many non-core functions in-house, including building services, mail services, security, reception, office, print, and imaging services. 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