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Insurers face proliferating and interconnecting risks that transcend traditional risk management categories, with long-standing issues now intersecting with new threats whose potential severity would have been unthinkable a few years ago.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 19:29:08.441+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "3ae82b7e-8bbc-4b4b-9b8c-81ebf4d5f95d", "parentComponentId": null }, { "bbox": { "h": 0.25, "w": 0.16, "x": 0.33, "y": 0.27 }, "kind": "paragraph", "text": "We are pleased to share this report on the inaugural EY and Institute of International Finance (IIF) survey of chief risk officers (CROs) in the insurance industry. The following pages highlight the most urgent issues facing their organizations today and in the coming years.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 19:29:08.441+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "8412e1df-c996-4855-b425-a202ee4c48aa", "parentComponentId": null }, { "bbox": { "h": 0.25, "w": 0.16, "x": 0.71, "y": 0.27 }, "kind": "paragraph", "text": "After conducting research among banking CROs for more than a dozen years, this is our first survey of insurance CROs. Our respondents come from the world's largest carriers to leading national and regional insurers to smaller, specialty firms. The results serve as a useful baseline for understanding today's industry standards and identifying emerging leading practices. 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Enhancing business performance increasingly calls for strong risk leaders capable of providing timely and insightful guidance to the senior business leaders and the board. Many of today's most pressing risks are related to the profound shifts reshaping the industry today – from technology disruptions and rising regulatory requirements, to new market entrants and new capital sources, to increasing customer expectations, intensifying competition and the need for new business models. The results of our inaugural survey of insurance industry CROs, conducted with the IIF, demonstrate the expanding and diversifying risks insurers face now. They also highlight the imperatives and complexities that make the CRO role one of the most difficult in the C-suite today. Even setting priorities can be a challenge when risks evolve constantly and seem to get more urgent all the time, especially those “megatrends” far beyond the control of any one company or sector. 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How would you characterize the maturity of your organization's risk technology strategy and capabilities?", "attrs": null, "canon": { "kind": { "name": "Chart", "slug": "chart", "status": "active", "canonId": "019de52c-f9a0-76ef-adc6-0b859109d1f8", "version": 1, "description": "Quantitative chart." }, "tool": null, "subkind": { "name": "Horizontal bar chart", "slug": "bar-horizontal", "status": "active", "canonId": "019de52c-fec4-7221-986b-1cb5f5e84b1f", "version": 1, "description": null }, "framework": null }, "subkind": "bar-horizontal", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 19:29:11.134+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "20aed816-8fe9-4794-a709-312e946703e5", "parentComponentId": null }, { "bbox": { "h": 0.23, "w": 0.26, "x": 0.343, "y": 0.148 }, "kind": "chart", "text": "Figure 12. What are the organization's top priorities related to enhancing the control environment?", "attrs": null, "canon": { "kind": { "name": "Chart", "slug": "chart", "status": "active", "canonId": "019de52c-f9a0-76ef-adc6-0b859109d1f8", "version": 1, "description": "Quantitative chart." }, "tool": null, "subkind": { "name": "Horizontal bar chart", "slug": "bar-horizontal", "status": "active", "canonId": "019de52c-fec4-7221-986b-1cb5f5e84b1f", "version": 1, "description": null }, "framework": null }, "subkind": "bar-horizontal", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 19:29:11.134+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "4888b008-db8d-4511-96c1-0cce9307aee4", "parentComponentId": null }, { "bbox": null, "kind": "metric", "text": "Percentage of respondents: 46%", "attrs": null, "canon": { "kind": { "name": "Metric", "slug": "metric", "status": "active", "canonId": "019de52c-f923-73bf-8081-d0b1a8c5264d", "version": 1, "description": "Big-number or KPI value." }, "tool": { "name": "Quantification", "slug": "quantification", "status": "active", "bestFor": null, "canonId": "019dd9e1-47ab-72ce-a079-aab1f5299e88", "version": 1, "bodyDocId": null, "description": "Translating a claim into numbers, charts, or tables.", "familyLabel": null }, "subkind": null, "framework": null }, "subkind": "primary", "groupRole": null, "confidence": null, "extraction": { "at": "2026-04-24 13:10:53+00", "model": "or:google/gemini-3.1-flash-lite-preview", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "019dd951-c23e-726c-a780-a2aaa0175537", "parentComponentId": null }, { "bbox": { "h": 0.1, "w": 0.58, "x": 0.343, "y": 0.675 }, "kind": "paragraph", "text": "Given the amount of technology-driven change and recent advancements, which can put much more power in the hands of risk managers (e.g., the use of advanced analytics to gain increased visibility into risk exposures), this is no surprise. That no respondents said their organizations have reached an advanced level of maturity is somewhat surprising. It's notable that a comparable number of respondents said their firms have established strategies and capabilities for risk technology (17%) and are in the early stages of development (14%). 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See figure 13. 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According to our survey, CROs are focused on strengthening those fundamentals. CRO priorities regarding resilience are well aligned to the biggest challenges they face – three of the top six are related to external parties. See figure 14.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 19:29:09.894+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "4f5b4d0a-fb72-4547-920e-d3a81aca7f6c", "parentComponentId": null }, { "bbox": { "h": 0.12, "w": 0.65, "x": 0.3, "y": 0.27 }, "kind": "paragraph", "text": "The impacts of ongoing transformation programs on the risk management agenda are worth noting here. 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See figure 24. They must be informed about a wide range of issues – from transformative technologies and digital operations to shifting customer preferences (e.g., for more personalization) to capital management and investment strategies.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 19:29:13.476+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "55fb2c55-34e6-4dd5-a85e-d96a11abaa27", "parentComponentId": null }, { "bbox": { "h": 0.04, "w": 0.63, "x": 0.344, "y": 0.605 }, "kind": "paragraph", "text": "Engaged as they are in transformation efforts, CROs should ask whether the business considers strategic risk in keeping up with the highly dynamic market. 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Do we have enough of a pipeline? Are we willing enough to fail and learn, vs. trying to avoid risk? 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Having the right balance between risk and growth is important. We are constantly scanning the environment to understand how things can change. What do we need to better understand how risk evolves within our four walls? How can we evolve our thinking about managing risk? Risk has to keep up with the company, keep up with the world. 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EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 19:29:16.007+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "10125293-1f96-47a7-8aa6-13d2f39832df", "parentComponentId": null }, { "bbox": { "h": 0.15, "w": 0.4, "x": 0.05, "y": 0.54 }, "kind": "paragraph", "text": "About EY's Global Insurance Sector. Insurers must increasingly address more complex and converging regulatory issues that challenge their risk management approaches, operations and financial reporting practices.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 19:29:16.007+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "7669f912-b77a-4dfd-924b-978d78e3d919", "parentComponentId": null }, { "bbox": { "h": 0.2, "w": 0.4, "x": 0.54, "y": 0.07 }, "kind": "paragraph", "text": "About the Institute of International Finance. The Institute of International Finance (IIF) is the global association of the financial industry, with about 400 members from more than 60 countries.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 19:29:16.007+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "9937a543-cb72-4204-a912-b6fc6f8bf284", "parentComponentId": null } ], "metrics": [], "tools": [], "frameworks": [], "arcBeats": [ { "to": 42, "arc": { "name": "The Consultant's Gambit", "slug": "consultants-gambit", "status": "active", "bestFor": "Business cases, project proposals, strategic recommendations", "canonId": "019dd956-5e0a-73c8-b305-81c38c959e9c", "version": 1, "bodyDocId": "019df22a-2356-73eb-8061-d8c81dc0aa49", "structure": "Situation & Context -> Problem & Complication -> Solution & Approach -> Evidence & Proof -> Impact & Next Steps", "description": null, "familyLabel": null }, "from": 39, "name": "Impact & Next Steps", "beatId": "2d3ff1d0-98e7-4b09-bebe-9acc791d262f", "matchId": "dec5d22b-0613-41a4-8849-32e4c9280cbf", "beatType": { "name": "Impact & Next Steps", "slug": "consultants-gambit-impact-next-steps", "status": "active", "canonId": "019dd9b8-0849-7728-9ee9-fd1609c4c655", "version": 1, "description": null }, "evidence": "The deck concludes with a checklist of recommended actions and an appendix.", "position": 4, "isPrimaryArc": true, "parentBeatType": { "name": "Resolution", "slug": "resolution", "status": "active", "canonId": "019dd9b8-045d-703b-8dd7-e92aba3ba91b", "version": 1, "description": "How the deck ends. 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