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              "evidence": "Defines need as 'specific and infrequent purchasing not initiated by brand or store'.",
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            {
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        {
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              "evidence": "Uses 'epicentre' metaphor; circular diagram with store at the seismic centre.",
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              "id": 131,
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              "evidence": "Four quadrants arrayed around the central store via proximity/closure.",
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              "evidence": "Four around-the-store roles (showrooming, out-of-store conversion, training, prescribers).",
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              "evidence": "Title: '...SO TO ADDRESS ONGOING CHANGES IN CONSUMERS'.",
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            {
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              "evidence": "Same store epicentre metaphor reused with the four consumer themes overlaid.",
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            {
              "id": 116,
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              "evidence": "Theme tags (Community, Experience, Seamless, Edited) wrap each quadrant.",
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            {
              "id": 98,
              "slug": "callback",
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              "evidence": "Calls back to the four themes from p12 by mapping them onto the epicentre.",
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          ],
          "page_number": 20
        },
        {
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              "evidence": "Closing 'BAIN & COMPANY' brand slide ends the deck.",
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