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By proactively resolving these challenges, we don’t just acknowledge them; we turn them into opportunities to get ahead in the Generative Era.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 19:49:47.653+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "5a9d9f5e-9c05-4c0e-8ba9-6e00a0e502ab", "parentComponentId": null }, { "bbox": { "h": 0.15, "w": 0.35, "x": 0.12, "y": 0.58 }, "kind": "quote", "text": "I think gen AI’s greatest power is that it will help us be more creative and advance our productivity as human beings. 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Our previous research has shown that technology alone will not drive gen AI-enabled growth; instead, prioritizing people alongside data and tech can lead to productivity gains of up to 11%, while sidelining the human factor slashes that gain to just 4%.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 21:24:43.055+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "3cb8ccc0-b582-4977-96a2-7fa7ce0a709b", "parentComponentId": null }, { "bbox": { "h": 0.05, "w": 0.43, "x": 0.39, "y": 0.75 }, "kind": "paragraph", "text": "Makoto Umemiya, Deputy President & Senior Executive Officer and Group Chief Digital Officer, Mizuho Financial Group", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 21:24:43.055+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "91ebdfbd-ff5c-48e2-9789-aca53e23a930", "parentComponentId": null }, { "bbox": { "h": 0.25, "w": 0.43, "x": 0.39, "y": 0.47 }, "kind": "quote", "text": "“At Mizuho, we’re focused on the future and thinking more broadly about how our industry can transform by having gen AI in the market and within our workforce. Managing this change effectively is extremely important—especially communicating with employees. People are wondering about the impacts and leaders need to take a highly personalized approach. 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Managing this change effectively is extremely important—especially communicating with employees. People are wondering about the impacts and leaders need to take a highly personalized approach. 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Moreover, among the Reinventors, two-thirds strongly agree that, with gen AI, work will become more meaningful, creative and impactful.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 19:49:48.297+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "b6856cb1-4180-4780-9d9c-ab1b1bb7ef3b", "parentComponentId": null }, { "bbox": { "h": 0.35, "w": 0.35, "x": 0.135, "y": 0.295 }, "kind": "quote", "text": "Our goal is to really make AI helpful for everyone by improving knowledge, learning, creativity and productivity, and enabling others to grow through building and deploying AI responsibly. In the workplace, that means making the most of opportunities to use AI to help people and teams work more effectively and increase their impact. 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Our research and interviews have identified key accelerators and actions to realize gen AI’s full potential through reinventing work, reshaping the workforce and preparing workers for the future. But success in this age of gen AI relies heavily on leaders who are willing to learn continuously and deeply (particularly when it comes to the technology), who lead with compassion and humility and who create the conditions so that their people feel Net Better Off at work. That’s why our Gen AI GPS starts with us, the leaders. Think of it this way: Enzo Ferrari didn’t build incredible cars thanks to reimagined approaches to design and engineering; he was successful because he was a driver. So, for leaders to be effective in the Generative Era—a time when being tech-enabled and people-powered has never been more important—they too need to drive.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 19:49:51.936+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "244c25e8-68fa-4a0f-abc1-fb8241b9a4bd", "parentComponentId": null }, { "bbox": { "h": 0.03, "w": 0.2, "x": 0.56, "y": 0.66 }, "kind": "paragraph", "text": "Kerry Dryburgh, Chief People Officer, bp", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 19:49:51.936+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "e9b15d79-1e31-4d06-b478-8a9be2d18cf7", "parentComponentId": null }, { "bbox": { "h": 0.25, "w": 0.3, "x": 0.56, "y": 0.36 }, "kind": "quote", "text": "This is about not just being another tool that we start to layer over whatever it is we’re already doing. 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To be effective and build trust, leaders need to show up and lead differently, including by challenging old mindsets in order to learn new things (see Figure 8 on the next page). These capabilities aren’t entirely new, but leaders need to approach them in new ways to guide their organizations into the gen AI-enabled future. It’s a future where capabilities like digital fluency, enterprise-wide governance, cross-function collaboration, ecosystem partnership, human-centered change management and people leadership all take on greater urgency. Systems thinking—to understand and shape industry, regulatory and societal impacts—is also paramount.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 19:49:50.027+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "6010b736-a4d4-4a88-8cb2-feed7cae72ce", "parentComponentId": null }, { "bbox": { "x": 591, "y": 717 }, "kind": "paragraph", "text": "Donna Morris, Chief People Officer, Walmart", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 19:49:50.027+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "ba49668c-a085-4a12-8f08-ee5efa600331", "parentComponentId": null }, { "bbox": { "x": 591, "y": 243 }, "kind": "quote", "text": "Leaders are learning just like everybody else is learning. It's easy to underestimate the foundation needed to really make gen AI successful. It's so much more than layering this on top and thinking, 'If you build it, they will come.' From a technology standpoint and a change standpoint, being people-led and tech-powered comes with a learning curve for leaders to make sure the outputs are really what you want. To get buy-in from your full workforce, we need to see leaders leading the way and engaging with these new tools more than anyone.", "attrs": null, "canon": { "kind": { "name": "Quote", "slug": "quote", "status": "active", "canonId": "019de52c-f8fb-751e-8bc6-d58e2d59562a", "version": 1, "description": "Pull quote or testimonial." }, "tool": null, "subkind": { "name": "Pull quote", "slug": "pull-quote", "status": "active", "canonId": "019de52c-fbf9-76fe-97e1-a0b7540445c9", "version": 1, "description": null }, "framework": null }, "subkind": "pull-quote", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 19:49:50.027+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "85c7c05e-2edf-4e08-8113-c25a9abd115f", "parentComponentId": null }, { "bbox": null, "kind": "quote", "text": "\"Leaders are learning just like everybody else is learning. It's easy to underestimate the foundation needed to really make gen AI successful. It's so much more than layering this on top and thinking, 'If you build it, they will come.' From a technology standpoint and a change standpoint, being people-led and tech-powered comes with a learning curve for leaders to make sure the outputs are really what you want. 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Be able to plan, prioritize, leverage ecosystem, understand impact, implement Responsible AI.", "attrs": null, "canon": { "kind": { "name": "List", "slug": "list", "status": "active", "canonId": "019de52c-f94b-779b-a53b-fd4904a5f4d2", "version": 1, "description": "Bullet or numbered list." }, "tool": null, "subkind": { "name": "Timeline item", "slug": "timeline-item", "status": "active", "canonId": "019de52c-fd0e-74ce-9443-440fbd8c23b4", "version": 1, "description": null }, "framework": null }, "subkind": "timeline-item", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 19:49:49.602+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "9f156c7e-cbeb-4bb6-9a15-8e5abfecb2aa", "parentComponentId": null }, { "bbox": { "h": 0.08, "w": 0.73, "x": 0.135, "y": 0.748 }, "kind": "list", "text": "05 Scale AI Responsibly: Enterprise AI Governance | Regulatory, Ethical and Societal Implications | Risk Mitigation", "attrs": null, "canon": { "kind": { "name": "List", "slug": "list", "status": "active", "canonId": "019de52c-f94b-779b-a53b-fd4904a5f4d2", "version": 1, "description": "Bullet or numbered list." }, "tool": null, "subkind": { "name": "Timeline item", "slug": "timeline-item", "status": "active", "canonId": "019de52c-fd0e-74ce-9443-440fbd8c23b4", "version": 1, "description": null }, "framework": null }, "subkind": "timeline-item", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 19:49:49.602+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "b7c92e79-cac9-42b4-b072-15d8ec5c7fdc", "parentComponentId": null }, { "bbox": { "h": 0.35, "w": 0.23, "x": 0.375, "y": 0.268 }, "kind": "list", "text": "03 Reinvent Work, Reshape the Workforce: Understand business process reinvention, flow of work. 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This content is provided for general information purposes only, does not take into account the reader's specific circumstances, and is not intended to be used in place of consultation with our professional advisors. Accenture disclaims, to the fullest extent permitted by applicable law, any and all liability for the accuracy and completeness of the information in this document and for any acts or omissions made based on such information. Accenture does not provide legal, regulatory, audit, or tax advice. Readers are responsible for obtaining such advice from their own legal counsel or other licensed professionals. This document refers to marks owned by third parties. All such third-party marks are the property of their respective owners. No sponsorship, endorsement or approval of this content by the owners of such marks is intended, expressed or implied. Copyright © 2024 Accenture. All rights reserved. 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